by anssmile 29 Apr 2014

Hi

Jumping up and down for joy! Love my Embird, love my Embird!

Where (except here) can you send an email to a supplier on a Sunday afternoon, and get a full answer back by late Monday morning/ early Monday afternoon?

I posted a question (serious to me) on Sunday evening to Embird to enquire whether I can use their aphabet-plug-ins on designs I create to sell. And by early Monday afternoon, my got two answers back.

One telling me I most definitely can (send under the of Dusan Balara), and one sending me updated registration details. (under the name of Ladislav Balara).

How amazing is that for service!

Have a creative day.

8037

Comments (4)

by 02kar Moderator 29 Apr 2014

It's great to hear you got the answers you needed back so quickly. And wonderful that you shared the news of good service with us. It is important that we know who gives good AND bad service.

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by marianb 29 Apr 2014

It's really nice when someone can give you a prompt answer to your question or at least let you know they're looking into it for you...

1 comment

by anssmile 29 Apr 2014

Hi, yes isn't it! But I did not even get the "We're looking into it" part, I just immediately got my answer. The service this family gives is just fantastic.

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by lidiad 29 Apr 2014

That's a wonderful service! I use Embird too (basic).
Hugs, Lidia