Dream machine innov-is xv problem when I turn my machine back on my pattern has dropped about 1/2ins

Happened to me with the Elissimo. In the middle of stitching, it decided to move the pattern about 1/2 inch. Another thing that happened was after skipping a couple of colors I wanted to continue and the foot came down on the frame. My suggestion is to take the machine to the dealer. At least there will be a record of it. My Elissimo evtl had to go back to Baby Lock to be made right, because their certified dealer was unable to fix the problems.

Hope you can get your problem solved quickly. Have never had that kind of problem/Lillian

I had it once with my machine, I took it to dealer, and it seemed the part where the hoop is attached to ( see picture), did not move smoothly, so he oiled it for me,I don't did it myself... no problems since.

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1 comment

by berny 18 Jan 2015

Thank you,new machine so should not happen,my dealer is about 1 hour away so needs some planning..

All I can suggest is to look it up on u-tube. My daughter had no screen and thought she would have to buy another machine. Went to u-tube and there were instructions there how to fix the problem. Other than that I cannot help. Hugs Marg

1 comment

by berny 18 Jan 2015

Thank you,have never had this problem with any other machine,

No sorry