314326
Oh! dear, what a long way to have to travel to get your machine repaired and I do hope he can fix it for you whilst there; otherwise what a long way to go just to have it checked over. I am so fortunate in that our dealer is only a 20 minute drive from my place. Kim, I hope your machine can be fixed for you straight away. Good luck, love Chris
234256How did it go? Is your machine fixed??
I did a flying trip to my dealer for a tiny bit of thread in the upper area. Phone calls, etc, etc. Did the trip and he found nothing. Maybe the trip finally dislodged the last piece for me. Luckily no machine parts were damaged by me or the thread. He cleaned it and gave it back to me for free. It is one of 4 machines that he services for me. And he is only 50 kilometres (roughly 30 miles) away.
Did a quick distance calc - you may still be on the road as I type..
Good luck with your baby.
1941Kim I have the Ellisimo 11 I had thread problems but the thread was wound up in and around that brass gromrmet inside the machine, when you take the 2 top pieces you can see the grommet move up and down as you turn the fly wheel., My machine's safety went off and shut the machine down completely. Luckily I'm only about 130 miles rnd trip from my dealer and I was on his doorstep when he cane in the next morning. Left it and got it back the next day. He kept all the thread he got out and put it in a baggie, I couldn't get over how much it was. /Lillian
145789Well an update...the service tech spent an hour with me on the phone yesterday troubleshooting...no dice...he had me taking parts off and putting things back together...nothing fixed the grinding noise...so today, I am off to take it in...my day will be spent driving and dropping off...he said he would try to get it fixed by Thursday...got my fingers crossed...
by pldc
21 Oct 2014
wow that is a very long trip for you both ways & then to go back & pick it up again! I hope he is not too pricey! ~hugs~
by airyfairy
23 Oct 2014
Hope you are soon up and running Kim. I haven't heard how my machine is but I know that they are waiting for a part - could take weeks
314326ouch ,,, dosn't sond good Kim
by dragonflyer
21 Oct 2014
No, it was ugly...I have had thread nests before, but nothing to this extent...hoping the service tech can figure out what happened...
23579Did you walk out of the room and leave your baby running? They don't like to be left alone. Kay
by dragonflyer
21 Oct 2014
No, I didn't leave the room...I was right there to see the disaster happen..not sure why, but hoping the service tech can shed some light on the cause...
85867st that is such a shame Kim! I am sorry that you have to go through this, can't be fun. I hope that it is a easy & relatively inexpensive fix! ~hugs~
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173584Really, loud, big G R O A N.......
Have you tried buying her something new? Maybe a new pair of shoes?
by dragonflyer
19 Oct 2014
That would surely help me...but not fix the problem...but if it makes me feel better...why not...I'm on my way out the door for a new pair of shoes...and my DH just says...again!
158558I found a BirdsNestTool on line here somewhere that has bailed me out more than once---most of the time it is the DESIGN for me that causes the birds nest----I do NOT leave my machine EVER while it is stitching---I watch every stitch---if it decides to LOOP I catch it within a few stitches--cut-trim-backup--restitch----It takes a lot of time to just sit and watch----the last time I left and let it stitch I ended up with about 4 repairpersons and $500 in repairs and parts on a machine that was less than $1000 to begin with-----GRRRRRRR-----but after finding the RIGHT repairperson and a 90 mile drive (one way) the machine stitches beautifully MOST OF THE TIME when I have a good design---I do have 2 old low tech backups which I use if something happens to the newer machine---I am retired and stitch when I feel and want to stitch----I love doing things for others and I love the look in their eyes when they get something TOTALLY UNEXPECTED----makes all those hours of work worth it---hope you get your machine fixed quickly---God bless you.
by dragonflyer
19 Oct 2014
Thanks so much...I have that bird thread nest cutting thingy and it is what I used to actually cut the hoop off...I always sit with my machine while stitching...and I heard it go...pushed the stop button as fast as I could...still ugly! Thanks for your shoulder to cry on...
4685sorry to hear about the thread nest... my dealer is in Mission Viejo and I live in Oceanside.. my machine went to the repair and I just got it back good as new.. I think a piece of thread was caught in the upper threading area.. the area where you can't see.. but when I looked in the little slot with a flash light I could see a extra thread.. so there was no tension on the upper thread..
by dragonflyer
19 Oct 2014
I think we may have the same dealer...but you live much closer than me...I have removed the machine casing for the bobbin area and the threading slot at the top...no threads caught now in either..tried a new bobbin casing..still have a definite clunk in the bobbin case area...faster I go, more it clunks/grinds as it goes around...I think something got bent or tweaked in the bobbin case area..but it's not the bobbin case...tomorrow I will be able to call and talk to the service repair staff...until then...bit SIGH...
70767Oh No I had that happen to me and it was a bur on my bobbin case. I had to get a new bobbin case It was so tiny I could not see it or feel it. Hopefully it will be something simple. Suzanne
by dragonflyer
19 Oct 2014
Thanks...brand new bobbin case...no difference...I think something got bent or tweaked....
111112Oh no....not you as well.......Hope you get it sorted soon, Jean xx
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9459Poor Baby - Give her a kiss for me. Let her know we are all pulling for her to be back embroidering again soon. Where do you live? My dealer is 25 miles away.
by dragonflyer
19 Oct 2014
Thanks for the kiss for my poor Baby...I live in Southern California and it is not my closest dealer...but not far from the closest dealer...either way it's a long, long haul...
2753I was having the same type of problem with my Janome. Somehow, thread was caught underneath the bobbin case holder & he had to remove that to remove the threads. I can't tell you how he did it, but it was fine after that. All you machine may require is a good cleaning. Taking apart, cleaning & oiling and put back together again. Best to you and machine.
by dragonflyer
19 Oct 2014
Thanks...I have had the entire bobbin case assembly out and cleaned all...still no go...I think perhaps something got bent...time will tell!
16706I have the same machine - I will get shredding threads on top from time to time - please let us know what they found and what they did to correct it - sorry for the troubles!! Hugs to you, Laura*
95375I had that happen with the birds nest too. There was a small thread caught on the take up lever. And with the birds nest growing where the bobbin case is. It needed the thread removed and oiled. I had it done at my local Babylock shop. They done this at no charge to me. I hope that all yours needs too.. Good Luck Peg
by dragonflyer
19 Oct 2014
Thanks, Peg...it might have been a small thread in the take up lever that helped cause the thread nest originally, but now I think it is more than that as their is a noise coming from the bobbin case area...
3294I am sorry. I don't have any ideas that you have not tried...unless you can unplug it and fool it into thinking nothing is wrong with it. Otherwise, it does not sound good...sorry you must make the long trip.
It is moments like this that I am very thankful my embroidery machine dealers are all less than 30 miles from me. I would be distraught if I had to travel that far to fix one of my machines. Sympathy and hugs
by dragonflyer
19 Oct 2014
Thanks, Rescuer...I was hoping that you could rescue me...again...but not to be! I have unplugged it...it happened yesterday so I will go back upstairs today and give it another try...although I am not counting on it magically working today...
by rescuer
19 Oct 2014
I wonder if something was wrong before the thread nest. The only other thing I might try is using a Q-Tip in the bobbin area and then add one drop of oil for the bobbin case.
Good luck! Sorry I could not rescue you today. You could move into my neighborhood and then my dealer (less than 30 minute drive) would gladly help you. ;)
by dragonflyer
19 Oct 2014
Perhaps there was something else that "caused" the thread nest...and probably so...but, now I think it is something bent or damaged...I did take a q-tip and cleaned the whole area...I had the bobbin case out and the also the cover that covers the thread cutting assembly nest to the bobbin case area and cleaned and inspected all of that...no go...sounds like something is bent...more to follow...
57620Oh poor Baby...Lock Ellisimo! :-( Hope you don't have to make the long trip but maybe your little machine needs the extra TLC only a dealer can give. I'll loan you my Embroidery FSL Angel and she can kiss the problem away. :-)
35301Not you too. I really sympathize with what you must be going through. Hugs Sarah
by airyfairy
20 Oct 2014
I thought we had driven a long way but nothing like your mileage to get the machine fixed.
253107I am so sorry. That is a very long trip. Hopefully they will be able to help on the phone and if not be prepared to fix it when you get there. It is so sad when our babies get sick
109762Lots of sympathy from this side of the Atlantic.
140717I hope you can solve this problem soon. Hopefully it will be something that you missed and nothing major. Hugs.
21543May the "Good Repair Fairy" show up on your doorstep.
Sew sorry that your sewing day is ruined.
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