by jrob Moderator 15 Sep 2014

Another great customer service report.

EmbroideryDesigns.com answered me on a Sunday in less than 8 hours about a problem I had downloading a FREE design. They fixed the problem and sent me the file pronto. I thanked them and told them that I would tell all of my embroidery friends of their great service.....I'll bet Sue never thought I knew THIS many embroiderers!

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by spendlove Moderator 17 Sep 2014

I've had good customer service from them as well. It makes a nice change in this modern world!

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by mops Moderator 17 Sep 2014

Great service by them, and thanks to you we all know!

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by raels011 16 Sep 2014

great to hear positive results from a good company

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by dididwiar 16 Sep 2014

Excellent. Thankyou

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by marianb 16 Sep 2014

It is so refreshing to find a site that cares about people even if they're only getting a free design.. thanks for mentioning them.. Marian

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by 02kar Moderator 15 Sep 2014

It's so good to know who are the good guys today. Thanks for sharing good news.

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by hightechgrammy 15 Sep 2014

I love to buy from embroidery companies who have great service. I'll remember to use EmbroideryDesigns.com! Thanks for telling us!

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by lbrow 15 Sep 2014

Good for you Jerrilyn/Lillian

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by crafter2243 Moderator 15 Sep 2014

Thanks of letting us know. No company will ever know how far and wide we can spread good or bad news about them. :)

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by cfidl 15 Sep 2014

Excellent to hear!

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by rescuer Moderator 15 Sep 2014

Ahh..I am so glad you had great service. It is nice to know more than a "few" embroidery friends. ;)

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