by noah 27 Jul 2014

Help my computer is sick .I just did system restore and that won't even fix it.What next???:(:(i had trouble with my new lap top and the repair man From the company on line couldn't fix it.so it will be sent to them as soon as i get there box now my computer at home is sick

I am on my old 6 years ago lap top :(:(What can i try any ideas??Carolyn

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by sandyqueen 30 Jul 2014

When fixed make sure you have a good anti virus and a malware software installed. Be sure and clean temp files and cookies regularly as they slow down machine.

SQ

1 comment
noah by noah 30 Jul 2014

i never knew it liked cookies???lol

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by gerryb 30 Jul 2014

Any luck with the computer yet, Carolyn? Sure hope so!

1 comment
noah by noah 30 Jul 2014

my lap top is being sent back to the factory and i may get a new one ,My home computer is ok now but i am having trouble downloading my 5d husqvarna program>:(:(i am at camp on my first computer i got 5 years ago and its fine

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by sewilso 29 Jul 2014

No help either Carolyn, I hope they can fix it asap. Good luck, they're great when they work and a pain when they don't. Sharon

1 comment
noah by noah 30 Jul 2014

thanks Sharon hugs

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by katmug edited 29 Jul 2014

Good Luck !!!! I have no ideas when it comes to these things. If my pc gets sick I just panic. Hope it all gets fixed quickly for you!!!!

But I can give flowers!Hee hee hee

1 comment
noah by noah 30 Jul 2014

lol ok i love them hehe

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by lbrow 28 Jul 2014

Carolyn I don't have a clue, to put it mildly one of my daughters recently said" mother you have no tech knowledge at all" Hope you can soon get it sorted out. Lillian

1 comment
noah by noah 30 Jul 2014

i been told that to its so sad for us lol hehehe

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by jerrib 28 Jul 2014

Oh no, I hope the guy from Google??? is trustworthy...and he will be able to fix your computer.

1 comment
noah by noah 30 Jul 2014

yes he fixed it :):)hugs

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by pldc 28 Jul 2014

I am so happy that you are able to get it fixed. ~hugs~

1 comment
noah by noah 30 Jul 2014

thanks my friend hugs

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by suziequee 28 Jul 2014

Oh my. This is why I don't want a newer computer. I might forget computer soon if I have a problem. Money is a problem here. So will just hold on and see. Hope you get things corrected soon. Let us know.

1 comment
noah by noah 30 Jul 2014

its coming along nicely thank-you hugs

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by noah 28 Jul 2014

I got a guy from Google an he is fixing it for me.Thanks everyone hugs

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by sandyqueen 28 Jul 2014

See below about compatibility mode. I bought Windows 8 for DUMMIES book from Amazon to help me. It not written in COMPTERESE but English.

SQ

1 comment
noah by noah 30 Jul 2014

ok will go see it hugs

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by marianb 28 Jul 2014

Like I was telling Marg, If the computer isn't covered by a warranty check www.geeks.com. They helped my fix my computer up, maybe they can help you too

1 comment
noah by noah 28 Jul 2014

ok i will google it but i can't get to the net on the broken one but hope today to get some help hugs

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by mranderson 28 Jul 2014

Carolyn I am sorry to hear that your computer is "SICK". I am of no help. As a matter of fact I am "SICK" myself with worry. I have just ordered a new computer, and it comes with Windows 8. I now have XP. I can only imagine that NONE of my old programs will work with it. I can see an expensive time comiing up. Wish me luck!!!!!!!!. Huugs Marg

4 comments
marianb by marianb 28 Jul 2014

check google for www.geeks.com. They come to you, no fix no cost. Get a quote they could probably start you on the right track so you can do it yourself

noah by noah 28 Jul 2014

Thanks hugs

sandyqueen by sandyqueen 28 Jul 2014

In windows 8 there is COMPATIBILITY MODE which I used successfully when I upgraded. Makes older programs work with Windows 8,

SQ

mranderson by mranderson 29 Jul 2014

Thanks. I am sure the family will help me if I get stuck. Marg

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by cfidl 28 Jul 2014

So sorry to hear your computer is ill. I hope it is repairable.

1 comment
noah by noah 28 Jul 2014

i think it is but i need someone ??I called two people so someone will help me soon!!!

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by airyfairy 28 Jul 2014

This is not good news Carolyn. Hope you will be up and running soon. Sarah

1 comment
noah by noah 28 Jul 2014

no help yet:(:(

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by graceandham 27 Jul 2014

Aaargh! I'm sorry.

1 comment
noah by noah 28 Jul 2014

yes:(:(

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by Leaha 27 Jul 2014

I have no help for you, but I wish you a quick answer and lots of help so you can stay connected. Hugs Leaha

1 comment
noah by noah 27 Jul 2014

i am hoping somehow???

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by rescuer Moderator 27 Jul 2014

System Restore only works to remove programs and often will not fix virus or other issues.
I do hope they get your computer fixed for you soon.
Hugs

4 comments
rescuer by rescuer 27 Jul 2014

Have you tried using Eset.com (the free scan)? Have it check for PUPs. Can your son help you at all?

noah by noah 27 Jul 2014

i HAVEN'T ASKED YET CAUSE ITS TO LATE HERE TO GET YELLED AT:(:(I SCANNED IT AND ITS got no virus !!

noah by noah 27 Jul 2014

it said it has an unspecified error during the restore #oxc0000022

rescuer by rescuer 27 Jul 2014

Just making sure you used an online scanner -- not the one on your computer normally. If you do have a virus, your normal scanner will not see it as it would have caught it before.
Sorry he gets grumpy with you. Computers can be quite a challenge for sure. The error means the restore failed.

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