When fixed make sure you have a good anti virus and a malware software installed. Be sure and clean temp files and cookies regularly as they slow down machine.
SQ
Any luck with the computer yet, Carolyn? Sure hope so!
my lap top is being sent back to the factory and i may get a new one ,My home computer is ok now but i am having trouble downloading my 5d husqvarna program>:(:(i am at camp on my first computer i got 5 years ago and its fine
No help either Carolyn, I hope they can fix it asap. Good luck, they're great when they work and a pain when they don't. Sharon
Good Luck !!!! I have no ideas when it comes to these things. If my pc gets sick I just panic. Hope it all gets fixed quickly for you!!!!
But I can give flowers!Hee hee hee
Carolyn I don't have a clue, to put it mildly one of my daughters recently said" mother you have no tech knowledge at all" Hope you can soon get it sorted out. Lillian
Oh no, I hope the guy from Google??? is trustworthy...and he will be able to fix your computer.
I am so happy that you are able to get it fixed. ~hugs~
Oh my. This is why I don't want a newer computer. I might forget computer soon if I have a problem. Money is a problem here. So will just hold on and see. Hope you get things corrected soon. Let us know.
I got a guy from Google an he is fixing it for me.Thanks everyone hugs
See below about compatibility mode. I bought Windows 8 for DUMMIES book from Amazon to help me. It not written in COMPTERESE but English.
SQ
Like I was telling Marg, If the computer isn't covered by a warranty check www.geeks.com. They helped my fix my computer up, maybe they can help you too
ok i will google it but i can't get to the net on the broken one but hope today to get some help hugs
Carolyn I am sorry to hear that your computer is "SICK". I am of no help. As a matter of fact I am "SICK" myself with worry. I have just ordered a new computer, and it comes with Windows 8. I now have XP. I can only imagine that NONE of my old programs will work with it. I can see an expensive time comiing up. Wish me luck!!!!!!!!. Huugs Marg
check google for www.geeks.com. They come to you, no fix no cost. Get a quote they could probably start you on the right track so you can do it yourself
In windows 8 there is COMPATIBILITY MODE which I used successfully when I upgraded. Makes older programs work with Windows 8,
SQ
This is not good news Carolyn. Hope you will be up and running soon. Sarah
I have no help for you, but I wish you a quick answer and lots of help so you can stay connected. Hugs Leaha
System Restore only works to remove programs and often will not fix virus or other issues.
I do hope they get your computer fixed for you soon.
Hugs
Have you tried using Eset.com (the free scan)? Have it check for PUPs. Can your son help you at all?
i HAVEN'T ASKED YET CAUSE ITS TO LATE HERE TO GET YELLED AT:(:(I SCANNED IT AND ITS got no virus !!
Just making sure you used an online scanner -- not the one on your computer normally. If you do have a virus, your normal scanner will not see it as it would have caught it before.
Sorry he gets grumpy with you. Computers can be quite a challenge for sure. The error means the restore failed.