you are right in chrome it works, but I always use with good result explorer, I like explorer more, but it does not seem to work now :(
They have updated it and now it will not work on many sites. They have done this in the past. They will fix it one day soon -- I hope. Until then, we will have to use other ways. Sorry.
Gerry,
Many users are having trouble with Internet Explorer. If you have Firefox or Chrome -- they seem to work.
Send me a PM if you need help.