The N isn't downloading on the snowflake alphabet. Everything else is working fine.

Just a "heads up" for everyone that may be helpful. Hsarah, did you mean to post this in the "Personal" section, or were you here by mistake? That's easy enough to do, believe me. It's just that because this was a problem with a letter on the Cute website, it would have gotten a lot more attention, from both moderators and others, if it had been posted in Q&A (questions about the site) or even in Embroidery (ANY embroidery related issue). There are a lot of people that only come to the Personal section if they have time, moderators included. "Personal" is for things more like prayer requests, birthdays, grandkids pictures and so forth. Your question was really about this embroidery site, and a design offered on it, so would have gotten a lot more attention in the Q&A or Embroidery sections. Glad it finally got sorted out for you. But in the future, just for everyone's information, questions/problems of an embroidery nature will get dealt with much faster in those other sections, they could very well get kind of lost and passed over here in Personal. Glad everything worked out ok, hugs, Marji

The issue has been resolved. Thank you Veronika!

Thanks Mops. I didn't know the package was up. Got it now.

Has she ever got a lot on her plate right now. Certainly not complaining. Just thought others should know it's not just them.

Download the pack - no need to download the separate ones when you have a membership like you have.

If you look at the comments on the letter "N" you will see that I left a note saying -- I sent a message concerning the error. You will need to give Veronika some time. She has a lot she is working on right now.