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You probably have this all figured out by now but here's my 2 cents worth. My first EMB machine was the Janome 10000 which I upgraded to 10001 & I had (still have) it for 12 years before I had any serious issues with it & it sewed out terrific each & every time & I sew reg like you most every day so I put a lot of hours on it. I then got the 11000 mine was a blimp not the norm as many of my friends have it & love it I traded it in & have the 12000 & I am thinking about the 15000 I LOVE JANOME MACHINES they are worth every penny. I believe that you should always buy the best you can Afford. So go for it. This is not just a "hobbie" for you it is a business & therefore you can write it off LOL Best of Luck Michelle. I know you'll do great! Hugs Loralye
299557Good luck and hope you get resolve on what you want. Is that the only brand they carry? They may just issue a store credit, hope they will work with you to your satisfaction. These machines are a lot of money so a lot for you to think about.
by michemb
29 Sep 2013
They have other brands, babylock and brother. I could go for a trade in just not sure they have the bigger machines
23281I would tell them what u told us and ask for a brand new machine???I did that with a brother and they gave me one but do it before your one year is up hugs
by michemb
29 Sep 2013
This is the new machine they upgraded me to last year when I had a fit in the store. My year is up because they transferred my warrenty from the first machine,
360437That's what happened with me and my Bernina, Michelle......for my own sanity I had to get another machine and decided it was time for a multi needle and boy is it awesome..you won't be sorry!
by michemb
29 Sep 2013
You purchased the Bravo, right?. Are the stitchouts as nice as on a regular home unit. I took a peek at this on the net and I noticed it doesn't have a screen, is everything down on your computer and you transfer afterwards?
This size machine frightens me a bit I have to say,
by basketkase
20 Oct 2013
Michelle......I have been intimidated for ages about the commercial machines........it was all for nothing....should have done it years ago. Now, I opted to not buy th digi software for it, and I just do all my work on my desktop computer, then transfer it into the bravo file.......very simple and I actually like having my 21 inch monitor on the desk be my guide instead of a little bitty monitor on the machine. I got the Melco Amaya Bravo.......not a bit disappointed!
261161I have no idea on hours used. My machine has a message to come up when servicer is due. I did over ride it once and the message came up again at the nest level. I do think this is a good time of year to service before the Holiday rush exploods. We tend to be so busy stitching Christmas items and you sure don't want your machine in the shop at that time of the year. Kay
by michemb
29 Sep 2013
The problem is when you take them in for servicing it can take weeks (months if they need to replace a part that has to be ordered) before you get it back. I don't want to take a chance on not having a machine for that long.
85867I am sorry you are having so much trouble! Your machine is not the only Husqvarna that develops the knocking...
You should get a pro machine. From the sounds of it -- you could be doing a LOT of stitching really soon!
My Esante had over a million stitches when I bought it. No trouble with it and I can stitch all day -- I give out long before it would. lol Your machine should NOT be having those issues at all!
Hugs and good luck finding that wonderful machine. You deserve to have a machine work with you!
by rescuer
28 Sep 2013
Based on some math (warning math is not my strong suit lol)
You would have to have 1500 hours on your machine to be considered a lot for one year. That would be 4 hours a day (I think) and that is still not considered "pro" as they expect a pro machine to withstand at least 8 hours a day.
by michemb
29 Sep 2013
I admit I do embroider pretty much everyday, sometimes just a little and others 4 to 5 hours depending on my workload.
I have not embroidered 1500 hours in all the years I have been doing this sooooo. Is your machine a industrial or home embroidery machine?
by rescuer
edited 29 Sep 2013
Mine is a home machine. I did the math to figure out the hours on my old home machine (pieces fell out of it last Christmas before I could complete an order) I used it a lot -- but not beyond "home/hobby use" That is when I bought the used Esante.
The next machine I get will be a multi-needle. I will love the ease of doing hats and sweatshirts.
57620I suggest you contact the company. But lots of luck! they've NEVER answered any email I've sent them!! However, a friend did have good luck with that. My Diamond had to go back to the main place in Middle Tenn. & I was able to get a phone number then!! So was able to talk to someone while it was there. But you are coming up on a year & a lot of the parts, etc. will no longer be under warrenty...nor will the labor. I USED to love Husqvarna, but no longer. Even though my SE & Diamond are working fine...right now. I dread having to have any repair work done. Be sure to let them know you are going to get a new machine AND it will not be a Husqvarna AND that others on the sewing blog that goes around the world are also burnt out with their quality & service!!!! Keep us posted.
by michemb
29 Sep 2013
I do have a great service where I purchased it, with all my trips there they know me pretty well. I know they sell the bigger brother machines but I Wonder if I should go more industrial. Someone mentioned to me that the quality of the stitchout are not as nice on the industrial, don't know if that is true.
Because they replaced my original ruby with the deluxe model when I went in screaming (after the 5th time) my warrenties are over because they caluclate the remainder of the first warrenty. Makes you Wonder how confident they are that their product will stand when a new machine has the old warrenty.
Ugh what to do
35675I bought a used 2003 Babylock Ellageo via internet from a dealer in PA. anyway it is still going strong, it has a ton of stitches, will have to check it and see just how many, it has been a pretty easy machine. My cousin swears by her janome 10000, the dealer where I had ordered mine from said he sold both brands and he preferred the babylock/brother. I think the janome may have the best workmanship, but I've never been able to compare any side by side. The best bang for my buck at the time of purchase was my babylock.
by sewilso
28 Sep 2013
I checked my machine it only has 3,831,000 stiches on it. lol!
It had 3 million on it when I bought it, the dealer said that wasn't very many, and apparently the 831k I've put on it is nothing. Geeze. lol! It works great only Babylock is picky about bobbin thread, it uses finishing line and I have used the plastic sided L bobbins by fil tec with good results.
Before I got mine I had also looked at the Viking rose which is even a smaller embroidery field, there are so many to choose from and when your dealers are two hours away or none at all for other brands, choosing can be daunting. Wish I worked in an embroidery machine store to be able to test drive them all. :)
by michemb
29 Sep 2013
I don't know how to check the actual stitches embroidered, it only gives me the hours. I have no idea what a home embroidery machine is capable of handling but I am sure it should be more than this.
23281Start test stitching the different machines at your nearby dealers. I do recommend that you buy a machine from a dealer so you get support. I really recommend that you purchase the most expensive machine you can afford so you get the best made machine possible. Their are lots of brands out there so have fun test stitching as many as you can. BTW, I have a multi-needle that is 7 years ild with about 20 million stitches. It is just beginning to show its age. And my Babylock Elissimo is 3 years old with over 3 million and going strong.
by michemb
29 Sep 2013
thanks Karen,
I have started internet shopping but don't even know where to start. This was definetly not in the budget for right now, but I may have to think seriously about another machine. I Wonder about trading in this one but not sure if I should keep it.
168935I am so sorry to hear about your machine problems. I think you are ready for a bravo! You are so creative -- you need a reliable machine, and no, 15,000 is totally reasonable to expect your machine to run well!
by michemb
29 Sep 2013
Thanks Christine,
Some times I think ''is it me'' but my SIL (cutie Danie) uses the same thread, stabiliers, needles and bobbins as I do. We purchased many of the same fabrics so we are basically using all the same Equipment but I am constantly having machine problems. She has the SE and the diamond (she has had problems with that one after less than a year) so I guess I need to start thinking ''BIG''
and see where I go next
173584I have the SE Hus. A lot of my friends bought the same machine as you and had nothing but trouble. Most have asked for their money back after so many times been in to try and fix the problems. I have heard the machines are now been made in china and the quality of the Husqvarna has now dropped very low. I have a lot of hrs on my machine it does sew quite well for a machine that is six years old. Figure I will never sell or trade it so it does not worry me.
by gerryb
28 Sep 2013
True, they are now made in China. And also true, the quality is not as good as it was. And that's a shame. Especially since the COST of the machine when you purchase one is still as high as it was!! All about the money with most companies now. Sad.
by michemb
29 Sep 2013
Thanks,
I really urks me that these machines are so expensive and yet so unreliable. I had originally purchased the ruby but had so many problems with it and was constantly taking it in for repairs that they replaced with the ruby deluxe at no extra charge. I was happy at the time but again I had to take that one in after only 3 months for a minor problem.
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