by dennis999 23 Apr 2013

I don't know if anyone can help me but I became a fully paid up member yesterday but cannot get access to what I had believed to be membership areas of the site. For example, having tried to access the new Seahorse font the site will not accept either my user name or password. I have checked the receipt of membership but this only shows the transaction number. Many thanks.

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Comments (3)

by jrob Moderator 23 Apr 2013

We don't know if we can help you or not Dennis, but make no mistake being women, we WILL give you advice. hahahaha.....so happy that these sweet ladies got you in the correct place. Ya'll stay out of that cold water, it's not good for the old ticker. ;

3 comments

by jrob 23 Apr 2013

Old ticker = heart in Southernese.

by dennis999 23 Apr 2013

Yes, I'm a very lucky man having all these ladies looking after me. I thank you for the translation from Southernese, although it is the same on this side of the pond...lol.

by rescuer 23 Apr 2013

jrob
You make me laugh! Thanks for being you!

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getEdited - SELECT

by crafter2243 Moderator edited 23 Apr 2013

Dennis the seahorse font is part of Cute Alphabet . If you became a paid member here on Cute that does not give you access to Cute Alphabet. That site has no membership. It is the new free font and maybe you can collect it slowly.

5 comments

by rescuer 23 Apr 2013

Sorry, I didn't realize... The sister sites are all separate from this site. Angie is correct. If you are having trouble getting logged into Amazing Embroidery site let us know.

by crafter2243 23 Apr 2013

I was still asleep and had to change it from Amazing to Cute Alphabet.. Maybe I will get a glass of cold water for my face. Ha, ha

by rescuer 23 Apr 2013

While you are up -- get one for me as well. LOL

by crafter2243 23 Apr 2013

Dennis. Cute and Amazing each have their own membership. Cute Alphabet, Cute Cross Stitch and Adorable Applique have no membership at all but belong to the same owner and she has specials on those sites. Hope this helps

by dennis999 23 Apr 2013

I think I'm with it now...............but only after a cold shower! My thanks to you both (for the explanations.....not the cold shower) lol

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by rescuer Moderator 23 Apr 2013

You just go to the designs section and click on the picture of the design you want. On the right side you should see "Member download" click on the file type you need. If you are redirected to the pay here page, then give your membership a bit of time before accessing the designs.
DO NOT add the design to the cart. I hope this helps.

3 comments

by crafter2243 23 Apr 2013

Glad I came back here. Forgot to give you a flower :)

by rescuer 23 Apr 2013

Thanks for the flower. :)
Good clarifying...
I am still waiting for the cold water for my face. Looks like I might have to get my own. LOL

by dennis999 23 Apr 2013

Many thanks.

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