by dbw01 20 Jan 2012

Help! I got subscription when they were re-doing the site. I couldn't download then, and I still can't. I put things in my cart and only get options to pay for them through paypal or c2o with a large $$$ amount. Before I just hit download and I could download. But with the new site, I can't find where I can download. I am signed in, lol. Help. My time will run out soon, (March 6th I think) and I haven't been able to downloaded not one thing yet. I can't even contact them. I get sent to a fusion site and after I press send I get the page back blank, and have to retype the email. Anybody have an inside track to the powers that be? TY, Debbie

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by sewbadly 20 Jan 2012

Are you able to download now?

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by ansalu 20 Jan 2012

Hello Debbie
and welcome to Cute. Why did you not ask a little earlier? There are newbies every week with this question you are not alone :o)
You don't add the designs to cart you just click on the pic and then there is a green tab on the right "Free Download for members": That's yours ;-)
Hope you have much fun in the rest of your membership; for the alpahs the best is to dl the packs (saves a lot of time *lol*).
Greetings, Bettina

1 comment
dbw01 by dbw01 20 Jan 2012

Wow! TY. I was not going to each pix. I was adding to the cart from the page where there were many pix on the page so I could download many at once from the cart. I didnt want to air dirty laundry here. So I just kept waiting for them to fix the problem. Figured they knew there was a prob and didnt want to bother them, knowing they had their hands full with this prob. lol What an air head I am. TY all for your help.

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by gerryvb 20 Jan 2012

To download, sign in. click on the picture of the design you want, that brings you to next page with the green tab like Michelle mentioned.

2 comments
dbw01 by dbw01 20 Jan 2012

TY - Gerryvb - VB is that Va Beach?

gerryvb by gerryvb 20 Jan 2012

haha, my complete name is much longer and no va Beach.

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by michemb 20 Jan 2012

Hi Debbie
You should not put things in your cart, there is a green tab for members only, click and it will take you to the format you want, choose it and you can then download,
Good Luck
Michelle

1 comment
dbw01 by dbw01 20 Jan 2012

TY, I didnt want to bother them, I figured they had their hands full fixing this prob and didnt need me bugging them about the problem. I am such an air head.

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