I am new to Cuties and have tried to find information on how the site operates. I tried the knowledge base but can't find anything there. I also submitted a ticket to support but have not received a reply as of yet. I tried again today and it won't let me log in. But here I am able to post apparently. So I am a little confused. Even after I submit this I am not sure how/where to look for an answer/reply. LOL! Hoping I can just find it somewhere. Can someone direct me to the help files please. I also tried yesterday to load a free design to the group and I got an invalid message. I tried a multi file zip and also tried individual files zipped. Both resulted in an invalid message. I would love to know how to participate here. Do I leave my addy and wait for a reply ??? (michelle@needlelittleembroidery.com) or are replies posted to a particular area? Sorry for the many questions ... hoping for a little direction.

Michelle, welcome to Cute. I believe that you can't upload zip files. It you go to the freebies tab, you'll see that nothing is zipped. Try uploading your file that you want to share unzipped.

Welcome Michelle, you will love it here as everyone is helpful and so friendly just like next door neighbors.

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Welcome to Cute! you will love this site! seems you are having a few teething problems and chris has answered most of your questions...hugs Sally

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Welcome to the best site, Hope you enjoy all it has to offer.

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Hi Michelle, and welcome. Cant answer your questions but I know somebody will. Christine, Johannesburg

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I see that Chris has covered everything for you. I would just like to say 'Welcome to Cute'. This is a wonderful site with so many talented people. Sarah.

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Hi Michelle,

You've come to the write section. To ask questions you come to COMMUNITY. When you click on Community you will see to the right an empty box click on it and type in your question, as you have obviously done. In community you will see 3 other TABS - FREEBIES, PERSONAL AND PRIVATE. If you want to ask a question other than a sewing related one you can go to Personal. To send a Private mail to someone you must type in the box their avatar - in lower case exactly as you see their name. For example my avatar is pennifold - so if you type that in the box when I open up my page I'll see a + sign and I know there is a private message. As "clawton" has said run your cursor over the titles and you will see the hand symbol that means you can check it out. If you want to post a Project hit on that tab and you'll need to have a photo that you can post. Designs by Cuties are all free designs so click on the format and choose one that suits your machine. There will be more information from others too. Basically every tab opens up to something. Welcome to the best embroidery site. Love and blessings Chris

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2 comments

by pennifold 12 Dec 2011

Also over on the right hand side of Community page there is a SEARCH box, if you want to find something type in a heading and it will bring up suggestions for you.

by pennifold 12 Dec 2011

I see you have sent a request to the owner - her name is VERONIKA. Her avatar is "test". If you like you can send her a Private mail. Give her some time to reply as she has 4 other sites. Love Chris

There is a lot on the site. My suggestion is to take some time to explore the various links that are available. Then come back with specific questions. Run your curser over various works. If a hand appears it is a link that you will find more information, designs and etc. If you become a member, you get everything on the site. In that case click on the picture of the design you want to get the download page. Just have fun exploring.

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by clawton 12 Dec 2011

I should have said a "paid member"

The best way to get answers is to post questions like you did. Hopefully someone with more knowledge than I can help you get the answers you need. This site is under construction and some flaws still need to be worked through. Not everything that was available in the past are running yet and other things have changed. In the past you could not post a zipped file on this site. I am not sure if you can now. That is about all I can tell you, sorry I can not be of more help. Someone with more knowledge hopefully will come along soon. In the mean time Welcome to Cute Embroidery!!

Oh my, so many questions and I am not the most knowledgeable person to answer them. Rest assured that someone who knows the answers will be along shortly and help you out. In the meantime let me say
WELCOME TO CUTIES and know that this is the best site and you will quickly become addicted,
Hugs
Michelle (me to)

2 comments

by granny2739 12 Dec 2011

don't feel bad, I can't figure out how to down load any of the patterns. I am not a paying member but still would like to down load a few of the patterns. I can't find any were there is a tutorial to tell me how to down load the patterns. Any one tell me how to do this:

by pennifold 12 Dec 2011

Granny you can only download free designs if you are not a paid member. If you are a paid member you can download everything. Love Chris