by dwaddle 28 Jul 2011

Has anyone noticed that when you download the H in the new set of ABCs from Amazing designs that you get a G?

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by sewdoctor 30 Jul 2011

Thanks !!

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by marjialexa Moderator 30 Jul 2011

The "H" problem is fixed, I just got a message from Veronika! She must have been fixing while you were trying to download it, Martine. I'm going to put a separate post, too, just in case someone doesn't come back to this one. Hugs, Marji

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by mops Moderator 30 Jul 2011

The tags underneath the H reads G, and once I clicked 'subscription club' I got an almost blank page - no picture, no formats to choose from, so I could not download at all.

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by meganne 30 Jul 2011

I have reported this problem but being the week end it probably won't be attended to until Monday.
Hugs n roses, Meganne

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by sewdoctor 30 Jul 2011

As of this morning this hasn't been corrected..hope she sees this...

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by lindalee757 28 Jul 2011

I just tried it too-same thing- G is G -H is G...hmmmm. I am kinda holding out to see if the pack comes up and maybe by that time, it'll be corrected.

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by marjialexa Moderator 28 Jul 2011

I just tried this in JEF, got 2 G's. I put in a support ticket at Amazing and didn't have any trouble doing it. Softhearted, could you describe the problem you had putting in a ticket? It may help to solve the problem a lot of people seem to be having with the new system. Thanks, hugs, Marji

2 comments
softhearted1 by softhearted1 28 Jul 2011

I have contacted the before without problem and I use the same login and password but doesn't seem to recognize it now

marjialexa by marjialexa 29 Jul 2011

Thanks--don't you just hate "upgrades"? A computer is the only place where you can do the same thing the same way and expect different results, hee hee hee. Hugs, Marji

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by naomisharpe 28 Jul 2011

yes thought it was something i did wrong thank yo

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by softhearted1 28 Jul 2011

Yes, Had the same problem happen to be. I even tried different formats but they are all the G instead of the H. Tried to send a ticket into support to let them know but it wouldn't work for me.

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