because when finish install and close the machine ask me a number ,now i cant open ,no work with machine, sorry no talk to much English, please email me ,i need your help.tuxa_argentina@hotmail.com

Are you Portuguese? If so, please state your question in Portuguese. I say this, because I se the Portuguese flag next to your question.

I found the following information for you and copied it - hope this helps:


5. Restarting your Memory Craft 11000 SE
After updating is complete, turn the power switch OFF.
Wait for 5 seconds and turn it ON again.
Check the LCD screen to see whether the Version Number in the opening window has changed.
If the license key verification prompt appears when turning the power on, your machine is
not subject to this update. You need to reinstall the version 1.31 system program onto your
machine.
The version 1.31 system program is available from the download page of the Janome web
site at http://www.janome.co.jp/e1.htm. Download the Memory Craft 11000 system
program version 1.31 onto the media and reinstall version 1.31 onto your machine.

1 comment

by blueeyedblonde 16 Jul 2011

Oi Fati - Welcome to bonito. Eu tenho um MC11000SE Janome. Espero que com as informações acima você é capaz de resolver o problema.

Try explaining the problem in your own language. We can use a translator to help figure this out. Good luck!

Someone may be able to help you if you tell what brand embroidery machinem( Janome?Bernina? Viking? Brother?) and what software program you are using.