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I LOVE good customer service! Congrats Reen! I'll make a point to look over your site. If your customers are important to you than that's where I want to shop! Great job!
Meri
15572I have only read good things about Reen in the several years I have been browsing websites pertaining to machine embroidery. I love her website and her quality designs! Sounds like Reen adds a new dimension to "customer service"!
Angel
by lv2sew
24 Jan 2011
Yes she sure does..she is committed to excellence!! I love her creativity..*4u
12500
70914Good to know.
by lv2sew
24 Jan 2011
Glad to spread the word..I know it helps me when I am unsure of a designer..*4u too..
10084Thankyou for sharing this. It's so good to know a designer who's work is good (haven't we all had some terible digitizations that 'don't quite stitch out').
Ihave always like the Emb. Garden designs and would now purchase with confidence.
PS Hope you friend was pleased with the results.
by lv2sew
24 Jan 2011
Yes I have had some bad results with a couple sites..I won't return..I usually can tell by the way a website is set up and always look for feedback on them..*4u..and my friend was absolutely amazed and very happy with her doo-ty bag...I also made these for a diaper bag and omitted the wording all together..and used small cute prints suitable for baby..
2738I want to agree with you whole heartedly. After sending Reen another email today, I had a reply in no time. Thank you Reen. You are a star
18960Really nice to share great service - love the bag (may have to ask the owner to post the plural version for sale on her site too - my friend has two furry friends - dachshunds just like the owner of the site has - and I think she would really like something like this).
11257Wonderful to hear about excellent customer service!
by lv2sew
23 Jan 2011
Too many times we are quick to run our mouth when service is lousy..It would be more effective and constructive if we give more attention to those who provide outstanding service rather than waste our time on the bad ones..These are the establishments I will frequent!
462558It's wonderful that she is so helpful to her customers. I'm headed over to her site right now.
by lv2sew
23 Jan 2011
Glad to hear that! She has something for everybody...I can't wait to purchase those lil Jinglers..She is so creative...*
29871If only everyone gave such good service! The stores wonder why people are going to the Internet to purchase things. Could it be the local stores don't remember what "service" means? Way to do Reen!!
by lv2sew
23 Jan 2011
You are soooo right...I work one on one with customers..(I work in a Deli) and so many times customers have commented on my service to them..they say it's such a delight to be greeted with a smile, good morning, and how can I help you..hmmm just plain commen courtesy and manners that we are all taught growing up..lol..well I guess times are changing huh...*
35675Wow...great service alright.... and your Doggy bag looks great!
by lv2sew
23 Jan 2011
Thanks so much..I didn't post it in projects as I was just showing the difference from the one on her site to the one she sent me..Thanks for looking..*'s for all.
7232Exuse my typo in the title..it should read: Accolades to Reen @ Embroidery Garden..
by lv2sew
23 Jan 2011
Thanks Shirlene..My friend was impressed with the service Reen provided enabling me to make this bag for her..
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