The computer that I used to have it on was Windows XP Home Edition with Service Pack 3. I have to give that computer back to my aunt & uncle. I think I need an updated driver. But I can't get on the Amazing Designs websit. It seems to be down or something.

My Smart Screen Filter was on & it would not let me view www.amazingdesigns.com . It is fixed now. I had to turn the filter off then scan the website.

I just bought "The Ultimate Box".

http://amazing-box.software.infor...

4 comments

by kharriman 06 Jan 2011

IT FINALLY WORKED!! I got it downloaded. Now to see if the card writer & reader will work. :))) If I could gve you more flowers I would! You are a lifesaver!!! :)))

by kharriman 06 Jan 2011

I just recieved some disturbing news.
* PLEASE NOTE:
The Magic Box software is not compatible with 64-bit Windows XP, 64-bit Vista, or 64-bit Windows 7. It is compatible with 32-bit operating systems only.
I found this on embroideryonline.com

by airyfairy 09 Jan 2011

Thank you for this. I have a Magic Box and I have made a note.

by kharriman 11 Jan 2011

You are very welcome!!!

i had the same problem with my old customizer 2000 program and my new windows 7 but my hubby turn down the port speed so it could read it. Something about the new windows 7 is 64 bits and the old programs run on 34 bits Hope this helps you
hugs Lee

2 comments

by kharriman 05 Jan 2011

Thank you so VERY MUCH!!! I suspect I will have the same problem with the port speed. If I do have problems, can you ask him if he can give me directions on how to turn it down too? It would be a great help. *4U

by kharriman 05 Jan 2011

I have'nt had any luck with this yet. The link you gave directed me to www.amazingdesigns.com & their site is still down. I will keep trying.

ttt

My amazing box ii also only works on the vista pc, on the one with windows 7 it doesnt work at all. I do know that I always have to use the same usb port on wich it was first installed, otherwise it will not work either.

I know next to nothing about computers as i am just learning but i had that problem & one of my boys(well men)said the pc wasn't seeing it & they clicked a few times & it now sees it??If you know computer maybe that will help???carolyn