Dear Nanabs,
If you can't send her a PRIVATE MESSAGE try the very last entry on the bottom of the front page "CONTACT US" and send her an email that way.
I hope you get an answer. Love and blessings Chris
P.S. Don't forget that Veronika's PRIVATE MESSAGE avatar is TEST
Here is the direct link for you:
thanks penifold. I've tried about everything but test will try that. You are so kind for helping
Judy aka nanabs