I perchased a menbership on the 5th of November. I did get an recept. I can not sign in. My mebership show I am a menber. I can not down load. I am totaly lost on what to do

I'm so glad you have your problem all sorted out because you will have a wonderful time here with some very lovely people.
AlmaG.

I am so glad that all is "fixed" now. This site has just gone through some tech. problems and was down for several days and Miss Veronika changed servers, or at least that is what someone told me. It had a few kinks in it when it went back online for a couple of days but Miss Veronika is a very nice person and very fair in all of her dealings. I am sorry that this happened and hope you can forgive all of us that did not get "in there" for you. I think most of us were just a bit "off kelter" with the site being down for those days because there have very few problems at this site. I hope you have a great time downloading as I did the first time I got my membership. It is such a bargin and the designs are wonderful. Welcome to alot of fun!

I see you are ready to DL, this is a great site, Miss V. it always there to help you. it is not alike other sites run by ghosts???

It was Miss Veronika herself who straightened it all out for you, it is to her you owe your thanks.

You just need to remember the quickest way to get in touch with her is to send her a private message.
She is a very lovely lady who would much rather give than ever try to rip off someone.

Enjoy your membership and welcome to Cute
Hugs and roses, Meganne

2 comments

by lflanders 07 Dec 2010

Thanks Meganne for stepping up to the plate and helping! We all appreciate all that you do, even when you are SOOOOO busy trying to get everything straight, packed up and moved! Your new homw is beautiful and I hope you will never spend a minute in it that you are not very happy! It is truely a dream home! Hugs, Linda

by meganne 07 Dec 2010

Thanks Linda, praying to be in for Christmas, but don't think it will happen so I may have to cook all the food down here and take it all up there for Boxing Day when my kids are coming. Aaaaaargh!!!! :-)))

All taken care of I am up and going.

So by now you should have received an email from Miss Veronika, not only fixing your account but GIVING you an additional three months membership.

Enjoy your membership and please understand that, sometimes things can go wrong, all it takes is patience until the problems can be resolved.

Meganne

5 comments

by mops 06 Dec 2010

Meganne, shouldn't 'three' be 'free' in this case?

by meganne 06 Dec 2010

No Martine, Miss Veronika has given this lady an additional THREE months free membership.

by meganne 06 Dec 2010

"I have updated the kaywadley`s account, an additional 3 months have been added to the end of her present membership, as a gift from CuteEmbroidery.com. I sent a message to her email address.
Love and Hugs
Veronika"

by kaywadley 06 Dec 2010

To day I did receive an email and it was all straiten out my membership did start in December 5Th instead of November 5th. A month of complaining was way too long. I want to say thank you for all the help. You were the only person that respond to me to get any thing accomplished. This week end I hope to really enjoy the web sight as I work out of town thou the week. Again thank you so very much. All is good and forgotten.

by meganne 06 Dec 2010

It was Miss Veronika herself who straightened it all out for you, it is to her you owe your thanks.

You just need to remember the quickest way to get in touch with her is to send her a private message.
She is a very lovely lady who would much rather give than ever try to rip off someone.
Hugs and roses, Meganne

Click on the Private tab and in the space for who it goes to type in TEST, that is the site's owner or helper's tag name. Then tell them the problem, hopefully they can figure it out for you quickly. That is the quickest way to get a message to them.

Was this about the time when the site was down? I have lost track of time, I am wondering if it was because of the site being down that data may have been lost. Any way use the contact form Miss Veronica may take a bit of time to get back to you but I assure you she will sort the problem out. if you paid with paypal your receipt will be in your paypal account as paid to EmbPersons.
Alice

1 comment

by mary51 05 Dec 2010

yes it was.

Be well coming! Soon, soon you are going to learn. It is very easy and pleasant!

1 comment

by kaywadley 06 Dec 2010

Thank you for being so pleasant. It is all straitened out now.

Got to the bottom of this page to "contact us" and leave an urgent message. I have heard of problems for 2 or 3 days when a member signs up, but not a month. Something must have gone wrong. Please state your problem in your message.

2 comments

by kaywadley 04 Dec 2010

I have done this all month long and have not got an answer yet, I dont under stand

by lindalee757 07 Dec 2010

hmmmmmm somethings not right???

I would send a PM to TEST or on the bottom of this page is a link named "contact us". Be patient but I can guarantee that Miss Veronika will take care of you and most likely adjust the date of your start once fixed. Let us know. Congratulations on your membership.

1 comment

by kaywadley 04 Dec 2010

thank yo so much for being so kind.