by ceclark 23 May 2010

Everytime a new one comes up I put it in my cart and then I try to check out. When I check out my cart is empty. Any one else?

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by ceclark 24 May 2010

Well I guess it is good to not be the only one. ANd yes I can get letters from sonja, but the designs in Ides are never there when I agree to the terms and check out. so strange.

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by gramsbear 24 May 2010

Same happens to me! I signed up for the letter thing & no go. Judy

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by jennyt 24 May 2010

you can call her toll free number. find it in the "contact us" area. this happened to me and she is so nice and so helpful. i was very frustrated and we got disconnected and she even called me back! mine works now!

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by quiltgrama 24 May 2010

I was just there and was able to do it. You do have to sign in though to get the design from your cart. Then accept the rules. Hope this helps. Hugs Lisa

1 comment
edithfarminer by edithfarminer 24 May 2010

When it does not work with other than letters, you do not get to sign the rules. You jsut get cart is empty each time

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by psssst 24 May 2010

I just went there and I was able to get both of them

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by alfiedak 24 May 2010

I am surprised that so many have been unable to get these designs. Are you sure that you have joined the announcement group?
Even when I have not been logged in when I put them in my cart, I still have the chance to log in and download them from there.

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by edithfarminer 24 May 2010

I can only get the free letters. do not understand why others do not work. I also get each time cart is empty on normal free designs. Have e-mailed them but received no answer so have given up lol

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by gerryvb 24 May 2010

I cannot DL them either just the normal free designs.

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by karenjay 24 May 2010

Sometimes I can, sometimes I can't and I don't know the answer to this problem. There was one design a few months ago that I desparately wanted and if I hadn't been able to get it (after several attempts) I was going to email the designer. Keep trying, especially using links posted by others. I was suprised when this avenue worked for me on time, yet I had just been at the site and it didn't work. Sorry I can't help any further.

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by sewmom 24 May 2010

I just downloaded the Blue Floral. It is in the PES 6.0 format. If you have a lower version of pes software you need to convert it otherwise your software might say "can't read this file version"
You can find links to free conversion software at the bottom of this page link.
I hope that helps.

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by glynnis 24 May 2010

Hi, no sadly, I am also not able to get these designs. I joined the 'announcement group' but am still not able to get them and have the same problem. Hopefully somebody can help us as these are beautiful. Thanks for bringing up the subject. God bless

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