by persiancatlover 06 Jan 2009

last month i got a new embroidery machine from my husband because my other embroidery machine was broken and i did have allot of christmaspresent to make that time,

now did my new embroid machine BANG!!! today some pieces are also broken in my new machine,both machines are a brother innov'is 700E II,with both machines i have problems within a month,my 2 embroidery machines are still in quaranty,and they are now both back to the fabric to repair,are there also other people who did have problems with a brother innov'is 700E II machine with pieces who where broken in the quaranty time?

30391

by iris2006 07 Jan 2009

Nou Conn ie, dat kun je wel zeggen, ik zou er toch werk van maken om de machines te laten vervangen door nieuwe, dit is echt niet normaal. Ik hoop dat er snel een goede oplossing gevonden kan worden. Tot dan een bloem.

58029
by mops Moderator 07 Jan 2009

Connie, ik hoop dat ze de problemen nu eens en vooral oplossen!

1 comment
persiancatlover by persiancatlover 07 Jan 2009

dat hoop ik ook,mijn machine dat stuk was tijdens de kerstperiode was hersteld en een week later was er iets anders stuk,wacht nog steeds op de herstelling ervan,zou niet mogen zijn voor een machine van 1,5 jaar oud en 1 van nog geen maand oud,geen goede reclame voor een brother innov'is 700E II

145196
by castelyn 07 Jan 2009

Sorry to hear about your bad luck Persian.
I dont have a brother.

132773
by adelmarie 07 Jan 2009

Sorry to hear this, hope you get them back soon.

34304
by michelej 07 Jan 2009

Well that`s certainly not vey good is it!!! They should give you a brand new one....or two..

1 comment
persiancatlover by persiancatlover 07 Jan 2009

i also think that way that they should give me 2 new machines but in the factory they repair it and put new pieces in the machine where things are broken,my first machine is already send 3 times back to the factory in 1 year time for repairs of broken pieces,what can we do against it ,nothing only sending them to the factory

23265
by tinfriend 06 Jan 2009

WOW! Sure hope that your machine problems get worted out REAL soon! I would ask for a NEW machine if it is not fixed as this should not happen if that machine was NEW & especially if it happened to your other machine too - thank goodness it was still under Warranty! Definitely not a good advert for that make!

Wish you all the best!
*4U!

51910
by lbrow 06 Jan 2009

Sorry to hear about your problems Persian. It's a total bummer when your machine is out of whack. I've never had the machines u mention but surely soneone here can give u some insight on them *

145789
by elaine45 06 Jan 2009

Bad luck or what?Yo have really had yours. I hope you can get it fixed son so you can get back to sewing.

18727
by jrob Moderator 06 Jan 2009

Wow, I'll say! I hope you get them back and they are BETTER than new.;)

1 comment
persiancatlover by persiancatlover 07 Jan 2009

i hope so that they will be repaird good

158557
by grandmamek 06 Jan 2009

2 machines broke within a month! Maybe you should contact the manufacturer for manufacturing defects. Maybe they will end up with a recall if a lot of people are having problems. I hope it gets fixed soon for you and it should be at no charge. Maybe manufacturer will give you a new machine. I hope they do.

1 comment
persiancatlover by persiancatlover 07 Jan 2009

i dont have to pay for the repairs because i still have the warranty,but it should not may hapen for new machines

33871
by shirlener88 06 Jan 2009

Oh Connie - I do wish you speedy repair - I will be praying for you.

211078
by raels011 06 Jan 2009

Sorry to hear this Connie You do such beautiful work I hope you get them back soon

1 comment
persiancatlover by persiancatlover 07 Jan 2009

i also hope that,and that they will be good repaird,gr connie

76409
by sqdancer 06 Jan 2009

You are really having problems hope you get things straightened out once and for all...I guess there can be "lemons" in everything, but a real pain being without your machines...fortunate they were still under warranty...

27071
by gerryvb 06 Jan 2009

that's bad luck indeed,hope the dealer has a good solution for this!wat een pech connie, je zult wel heel teleurgesteld zijn.*als troost.

1 comment
persiancatlover by persiancatlover 07 Jan 2009

zeker dat is nu de 2 de machinemet dezelfde problemen,hopelijk wordt alles deftig herstelt,gr connie

740425
by sissibrode 06 Jan 2009

i have a brother innovi's 700e II since 13 months but any problem... it's good material.

2 comments
persiancatlover by persiancatlover 06 Jan 2009

i chould be just having bad luck with 2 bad maked machines i think,i hope that they will be repaird good if they come back from the factory

sissibrode by sissibrode 07 Jan 2009

yes, it must surely be a manufacturing defect! but on 2 machines, it's amazing

200127
by lenamae 06 Jan 2009

I know how that is my machine is in the shop being repaired now Hopeful it will be ready this week that is what they promiced.

32767
by mariahail 06 Jan 2009

I don't have a fancy machine like that, but I know how sad it is when the machines brake down, Hugs.****

60484
by kharriman 06 Jan 2009

I wish I could help you. ***4U

Karen

11263