I think the place shoulda gave you another brand new machine. You should not have to deal with servicing, waiting, etc that’s the whole reason to buy brand new. I’m sorry this happened to you.
I know you and Christie get on well and that’s great. Glad y’all have a nice time stitching those cold winter weeks.
I should have thought of that.
Aw, what a bummer....What model did you get? I would ask that the dealer let you have the floor model to use until your machine is fixed and then you can swap them back. Better yet, they should give you a new machine and deal with the repair with Baby Lock themselves. How long did you have it before you experienced this?
You are a thinker. Wow I wish I thought of all that stuff. It is too late for a borrow machine and I did not think of exchange.
The model is called the Flare, 6x10 hoop
It is never too late to have them make it right. I would contact them immediately and if your machine is not ready, I would insist on a new one...on the spot. They can deal with Baby Lock.
I'm so glad you managed to get a Babylock machine. I love that brand. I hope it gets returned to you in perfect shape and you will soon be stitching away. Hope to soon see your finished projects posted to admire.
ooh me too! Of course I forgot to take pics of the butterflies I stitched and they are already gone. To friends that really appreciate them.