by airyfairy 24 Feb 2021

Hoping that some clever Cuties can help me.

I use a memory stick to transfer designs from PC to my embroidery machine.
Yesterday I decided to buy a new memory stick. Downloaded the designs, named the file, checked the designs were on the stick. When I went to use the stick my machine gave a message ‘Please insert memory stick’. This has happened before with 2 memory sticks my daughter gave me but I thought that might have been because they were old.
My machine is a Bernina Deco 340.
It is a total mystery to me.

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by hightechgrammy 20 Mar 2021

Sarah, did you figure out what was going on? were you able to solve your problem?

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by hightechgrammy 10 Mar 2021

My Brother can easily read from a card that is 128GB.

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by hightechgrammy 10 Mar 2021

Hi Sarah,
There are more than one USB thumb drive systems. Most often we use USB2, but they are now making mostly USB3. The difference is not the actual size that goes into the machine - it is the speed at which they can transfer data. There is a chance you have USB3s trying to be read by sewing machine that reads USB 2s. So.... my recommendation is to find some UDB2s as they are still available. Give that a try!

3 comments
hightechgrammy by hightechgrammy 10 Mar 2021

Something else.... There is a chance the USB drive may have been formatted for a different system. Mine works fine on a Mac, but only on a Mac formatted USB. Perhaps you can reformat your stick to whatever format you use..... My Brother reads both Mac and Windows, and I think most machines do.

hightechgrammy by hightechgrammy 10 Mar 2021

One more thing to remember... If you have a machine that ONLY stitches 4x4 designs, it may not ready any of the designs even if there is just one that is over 4x4.

hightechgrammy by hightechgrammy 10 Mar 2021

You can use the "cheap" USB2 sticks, you don't need one of the expensive ones.

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by jofrog2000 10 Mar 2021

You can find 1G usb sticks in many places. I got some from Amazon

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by muflotex 02 Mar 2021

Hi Sarah,
only thing I can think of is: new sticks are to big (over 4MB) or have new usb (3.0) and your machine has 2.0. Donot nail me on this, but I think in one of my manuals it said 4MB limit to usb. If this is right ???? keep those 4 MB sticks save gals!!!! Hope some smart cokki can figure this out.

1 comment
pennyhal2 by pennyhal2 05 Mar 2021

Gosh, I never knew this! I'll have to remember which sticks go with each machine.

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by airyfairy 02 Mar 2021

Since writing my post a dear friend has given me a very old memory stick. I reformatted it and it works perfectly. I just do not understand it at all. Thank you all for your time. Flowers for all.

2 comments
mops by mops 02 Mar 2021

Glad you got it working!!

hightechgrammy by hightechgrammy 10 Mar 2021

yeah! It's probably a USB2!

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by asterixsew Moderator 26 Feb 2021

Sarah hope you have some answers that help. After doing ME for over 15 years one would expect it to be straight forwards but seems not to be the case. I too have been having problems dl designs that then dont open... Life is fun

1 comment
airyfairy by airyfairy 02 Mar 2021

I just do not understand it. I desperately need one of my clever grandsons.

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by noah 26 Feb 2021

I send all off the stick to an external hard drive then I can keep on using one usb stick No problem:):)

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by dragonflyer 26 Feb 2021

Sarah, did you get this sorted out and now are you able to use your memory sticks?

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by tinfriend 25 Feb 2021

I also have a Deco 340 and these machines will not read a Memory stick with a large capacity! Try using the smallest one that you can find & use that for just your Deco AND delete everything once you have completed your projects so that you have an empty stick for your next project!
You will find it will also open up quicker in your machine!
ALSO : your designs should be in a file named EMB when trf from your software to your stick - this file is automatically created by your software! IF NOT your Deco will NOT recognize/be able to read the designs!

1 comment
airyfairy by airyfairy 02 Mar 2021

Thank you. Trying to buy a small memory stick these days is hopeless. I always delete the files after I have used them. The only stick I do not delete is my Pug Rescue one. My files on my memory sticks that work are called Emb/F5.

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by clintonmiss22 24 Feb 2021

My Deco 340 doesn't care if I use a large memory stick, but as others said, it must be formatted to an emb folder that will hold your design. Hope you figure it out soon.

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by bemara 24 Feb 2021

Many machines will not work with a datastick over 12GB, I prefer 8GB on brother, hope the info helps you.

2 comments
mops by mops edited 02 Mar 2021

For my machines I use anything between 256 kB(!) and 8 Gb. I use subfolders to get faster access than when the machine has to load a large folder.

hightechgrammy by hightechgrammy 10 Mar 2021

My Brother reads at least up to a 128 GB.... so that probably isn't the problem with Brother.....

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by BeckyAndersen 24 Feb 2021

This happened to me too. I formatted the stick in the FAT format in my computer and was then able to use it. Also, make sure you didn't load zipped files. (Ask me how I know that doesn't work)

2 comments
fannyfurkin by fannyfurkin 24 Feb 2021

That was my thoughts, it may have been in the wrong format. you will find the same problem with videos on USB sticks.

airyfairy by airyfairy 02 Mar 2021

I didn’t know about the zip files, although I have never tried to load one. I will just have to try again. Thank you for your post.

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by babash 24 Feb 2021

Sounds like the memory stick may be too large. I remember years ago when I could only use a stick no bigger than 1gb if you tried using a 4gb if wouldn't work.
Or as someone said if it isn't in the emb file.

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by bielie 24 Feb 2021

if you put the designs in folders, the machine will not read it, or if too many designs, too big for the machine memory to read it all. Hope it helps

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by mops Moderator 24 Feb 2021

Can you look at the USB stick you used to use and see if there's a file you don't recognize. For my HV Ruby the stick needs to be formatted for the machine and that puts a .idb file on it and the ORD and EMB folders - see picture.
Designs are put in the EMB folder and everything else I want to save I put in a new folder, called data on this one. The machine only shows the EMB folder.
For my other machine that uses .jef that idb file is found in every folder, not in the menu.
Your user's manual should tell you how to format a USB stick that did not come with the machine.

1 comment
airyfairy by airyfairy 02 Mar 2021

Mops thank you for trying to help. The manual is useless. I have been on Google so much trying to get help. Nothing seems to help.

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by Sewmum1 24 Feb 2021

Some machines require the usb stick to be formatted in the machine before you place any designs on them.

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by graceandham 24 Feb 2021

Some machine brands are touchy about which specific sticks they can read. Ask your Bernina dealer which brand and size of sticks you can use. If the stick memory is too large, this causes the machine to struggle. It is not a specific problem with Bernina, as I have had trouble with Janome.

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