by Cozza65 23 Jun 2020

Hi guys,

I have joined for 6 months and I have selected 2 designs and when I go to check out it still wants to charge me for the designs. Can anyone help me.
Corrie

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by lbrow 26 Jun 2020

Welcome Cozza65.Glad to have you with us. Hope you have your designs and many more by now. Let us know, Rescuer always comes to the rescue. What part of the world are you from. Me, USA, Alabama is where I call home.

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by gerryvb 26 Jun 2020

first of all welcome on Cute. I hope you were able to DL the designs now.
Like rescuer wrote: don't add them in the card, just when you see the design you see select the design.:on the right you see: in red color: free download. and beneath that the different formats . slect the format and it will download. Probably it will come in a folder downloads on your laptop or PC. Hope it works out. And if not: our friend rescuer will be certainly a help for you.

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by rescuer Moderator 25 Jun 2020

Have you been able to download the designs yet? Do you need more help?

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by asterixsew Moderator 24 Jun 2020

Welcome and please can you reply to the question from rescuer giving information on the design. Thanks

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by graceandham 24 Jun 2020

Welcome to our little embroidery group of friends.

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by dragonflyer 24 Jun 2020

Hi Corrie...big Welcome to Cute... I hope you have figured out how to download all of the designs here on Cute... If you have not, or have any other questions, please come back and post them so we can all try to help you...

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by rescuer Moderator 23 Jun 2020

Welcome to Cute!
Don't put the designs in the Cart. Just select the design file you need and it will download.
I've added a link to a post that should help. There are many posts done by moderators in the Q&A section. It is our "How to" section concerning this website.

3 comments
Cozza65 by Cozza65 23 Jun 2020

Thank you for your reply

Cozza65 by Cozza65 23 Jun 2020

Hi again, I have done as you advised but the design doesn’t seem to download.
Cheers

rescuer by rescuer 23 Jun 2020

What design is it?
Do you know where your downloads go on your computer?

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