by hightechgrammy 02 Feb 2020

Embrilliance users, Please help me...

I cannot find a place on the home page to register my new serial number. Do you have any idea where it is? I have contacted them and to tell you the truth, I think they are not helpful. The response to my question was, "If you had purchased it through our website we would automatically have it." That's it, no direction on the website.


getEdited - SELECT
by shirley124 edited 02 Feb 2020

Click on the Help at the top of the page, then serial numbers and then type in your new serial number then click set. Close the program and re open for the update to take place. Hope I have explained this well enough. Hugs

rescuer by rescuer 07 Feb 2020

Thank you so much for helping another Cutie. You're wonderful❣🌸🌸

shirley124 by shirley124 07 Feb 2020

rescuer I have tried but I would like to have known if I was of help. 💖

hightechgrammy by hightechgrammy 14 Feb 2020

Thanks for the help. I figured out I had not actualy registered my software! In fact, they didn't have me as a user.
Thanks for your input!