by jerrib 06 Mar 2016

Hi Cuties: Can someone tell me how to upload a picture on Cute? I used to be able to, but don't seem to be able to now.

I have Cute listed in my Compatibility settings, but something else must need to be done.
Hugs
Jerri

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by crafter2243 Moderator 06 Mar 2016

If you are using Explorer that might be the culprit. Try using Firefox or Google Chrome.

6 comments
crafter2243 by crafter2243 06 Mar 2016

Make sure the pic is not too big and a jpeg format.

jerrib by jerrib 07 Mar 2016

Thank you Crafter. I have to use Explorer for my Embroidery Software. I used to be able to upload pictures, but maybe something is different with Windows 10.

rescuer by rescuer edited 07 Mar 2016

Windows 10 uses a new browser. Your computer I.T. person set up your old computer/internet in a way that used compatibility mode for Cute.
Try using Chrome or Firefox for picture uploads. I find they are much faster anyway.

jerrib by jerrib 07 Mar 2016

Thank you Rescuer, but I can't change to Chrome or Firefox as my embroidery software doesn't work well. I have SewWhat Pro and they recommend to only use Internet Explorer, so I don't want to mess it up.

rescuer by rescuer 07 Mar 2016

You can use them at the same time. I have 2 - 3 windows (each with a different browser) open all the time. Firefox and Chrome are both good alternatives and since they can be used without affecting Internet Explorer it won't mess up your software at all. Just be sure to take the tick mark off when it asks if it should be the new default browser.

jerrib by jerrib 07 Mar 2016

Thank you for the info. I will talk to my computer geek SIL when I see him.

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