try going to the Embroidery Library home page and at the top of that page on the right side is a block that has a "message Center". Click on that and it will show the messages that have been sent to you. Hopefully the letter that you are looking for will be there.
Thanks, I did not know that, I always got the mails directly delivered in my own mail box
I also got my $10 dollar birthday gift and bought some lovely owl designs
Lucky you. I had a birthday recently and I didn't get anything from them. But now that you mention it I think I got it last year.
Click the “message center” link at the top of www.emblibrary.com; messages are stored there for 30 days. Click on the link to the “birthday” email to read it.
You can tell them what happend. They give great service and for sure will help you
Check your deleted email files or the computer trash can.