Good morning. I recently requested assistance regarding the downloading of designs from adorable applique. I still have problems. The design loads fine onto my computer and if sending it to my machine, the computer shows: failed to create the design, although it sends it to the machine. As soon as you open the design on the machine, the screen shows an empty hoop. I would appreciate it if anybody can help me. I tried downloaded on art and pes, with no luck and it is only the adorable applique site I have problems with. All other sites are fine.
the first thing i can think of is the hoop size perhaps it to small or to lage for the design. If you name your machine here someone using the same one may be of better help.
Perhaps someone with your machine will be able to help or give suggestions.