Glad they treated you well. I have found that anything Floriani or RNK (their distributor) is well packaged and well handled. Okay, and premium priced, but always a quality product.
Agree, a bit more, but sometimes it is worth it.
Good to know. I am intrigued about the gift........
Needles and two spools of new type of thread they are introducing (called micro thread - 60 wt - for fine details, little lettering, etc.) and some designs for the new thread. It was such a nice gift.
Lovely to hear they do care..
Me too. I have been using Floriani products since I started embroidery and I am glad they take care of their customers.
I will remember this!
Good to hear.
Yes, a very nice thing.
Lovely to hear a positive as there is too much negative
Thanks for posting this. It is always good to know when a company has good customer service.
Yes it is.
Thank you for letting us know. We all appreciate good customer service.
Yes we do.