Are you using Artista software? What version do you have?
Yes, I am using Artista software V5. The problem is - I don't have problems with any other designs - just some of the adorable applique site's designs.
Having read your comment, I have opened the same frog design and 'written it to my Bernina Deco 340 on which I am using V6 software (Artistia). There was no problem to do that. However, I note that it is an EXP file and will not open from the USB when 'OPEN' is used. However, use 'OPEN WITH ...' (the option below Open) and then it will open. Try that. Patricia
Thanks, I normally open it with 'Open with Bernina.exe', but I'll try again.
Were you successful? Patricia
I tried everything now, but still unsuccessful. Even tried to open with pes with no luck. Thanks for asking.