by jillian 20 Nov 2013

A month ago I visited CalicoCali and tried to download the free Cat. The owner of the site, Kat Fehr saw that I was unsuccessful and e-mailed me. After many attempts and e-mails to me, she was finally able to fix the problem.

I am overwhelmed by her kindness for a 'free design' and my faith in humanity has been restored big time.
Kat tells me she is having a Black Friday sale of 50% reduction on all designs if you use the code BLACKFRIDAY on Friday 11/29/13


by kezza2sew 20 Nov 2013

thanks and here is the correct link, hope it works for all.

by jillian 20 Nov 2013

I have tried my new link and it works - This has been at 6.30 am South African time. I do hope you can find the site. Kat has said that if anyone has a problem downloading designs, please contact her and she will try and assist you. I will e-mail her to find out whether she has had problems with her site.

by marjialexa Moderator 20 Nov 2013

Thank you so SO much for telling us this wonderful, uplifting story!! It's so nice of you to take the time to tell us about the great customer service you received, and for a free design at that! Big hugs to both you and to Kat, and thanks for telling us about the upcoming sale. If I can purchase from wonderful business owners such as this, I will go out of my way to do so. Thanks again, you restored a little of my faith in humanity as well! Hugs, Marji

by sewtired 20 Nov 2013

I've been unable to find the site with your links, so I did a google search and found the site. It has the same links and they don't work either. I was able to get to the calicocali blogspot, but the link there gives me the same error. I presume they are experiencing web site difficulties.

by rachap 20 Nov 2013

It is wonderful to hear of such good customer service. Unfortunately, I too, could not get to this site and I tried several times so perhaps there is a problem somewear along the line.

by pennyhal 20 Nov 2013

It's good to hear about wonderful people who help when needed. I can't get to this site either. Tried some different ways, but not luck.

by jillian 20 Nov 2013

I hope I get the link right this time

by 02kar Moderator 20 Nov 2013

Thanks for telling the world bout the positive result of your attempts. It is always good to know about an owner who goes the extra mile.

getEdited - SELECT
by jrob Moderator edited 20 Nov 2013

I can tell you as a business owner that customers who will go to the trouble that you have here is rare. Typically if you do a good job, 1 will respond positively and maybe tell 1 person. If there is a problem, 9 out of ten will tell someone how poorly it went. Thank you for giving positive reinforcement to a well done job.

You have doubled the link and that is why it isn't working. You can change it by clicking on the add comment box underneath your message and choosing "edit this post". It can then be changed. ;)

by marianb 20 Nov 2013

thanks for the heads up.. at the moment the links not working though