I'm going through withdrawal sympthoms! My EM nested up on me and I can't do anything at all. So, I'm late with gift-making already, again. I was making Halloween trick-or-treat totes for my great niece and nephew when my machine did this strange thing. I can't even remove the hoop to clear it away. Urgh! Just when my husband is gone for a long stretch and I have TIME to myself! I need a backup machine. LOL

I see you comment below about getting the malfunction message...you should turn off your machine before you try to remove the hoop...that is a must!

Thanks for the suggestions. I have never had it happen so bad and on canvas, too. I used a tear-away stabilizer and was so surprised that this happened. I'll try your tips and hopefully can avoid a repair bill. You all are such great friends with a heap of knowledge that I know I can turn to you for help. Thanks! I gotta get back to Christmas gift making soon!

This usually happens when you are not properly stabilized...I have had this happen, especially with stretchy type fabrics...the only thing I can do is used my curved thread ripper blade and gingerly lift of the hoop and try to cut the nest of threads...preferably without cutting the fabric...then make sure you remove the bobbin case and clear any scraps of thread that may be caught around the assembly...also, check to make sure that your needle didn't strike the bobbin case and make a needle hole in it...if it did, take an emory board and gently smooth out the area of the needle hole...that will keep your thread from snagging on any rough spot...

This sounds really crude, but I have used a fine blade serrated knife before to CAREFULLY get in there and detach the work from the feed dogs. I had to do that yesterday as a matter of fact. Just be sure not to scratch your work surface. Once cleared, take the plate off and clear every shred of thread before continuing. One tiny bit of thread will cause the machine to choke and die. I hope you get it going again!!!

Once you free the design from the machine, be sure to take some unwaxed dental floss and run it through the top threading to remove any bits and lint. Sometimes that is the problem. I hope you are able to get it up and running again. Just keep working at it and thread by thread it will release.

1 comment

by sbott54 30 Oct 2013

I can't even budge the hoop a milimeter without it giving me the malfunction message.

cut it out with a knife then while its sewing go buy #2 machine lol
Sounds so easy ah !!not!!hugs

I am so sorry to see you are having this trouble.
If you can get an Exacto knife under the hoop, you may be able to cut through the thread nest and remove the hoop. Be careful as you do not want to cut or damage your machine.
Good luck!

2 comments

by awesome1 30 Oct 2013

That is exactly what I do. Along thin blade under the hoop, and sometimes it takes patient ""sawing" back and forth...when I'm frustrated enough to use a chain saw!

by cfidl 30 Oct 2013

Exactly how I do it. It is a bummer when it happens. It can also happen if you run out of bobbin and it catches unerneath and you do not know it!