by jrob Moderator ( edited 15 Jun 2014 ) 12 Apr 2013

Lost Your Username or Password?

Try this: look at the very top of the page where you will see: Hi, ______ - Click on that. The drop down menu will give you several choices, but I want you to click on: Sign out. Now look at the top of the page again and see Sign IN in blue lettering. Click on it. Type in your user name ______, then underneath Log In you will see: Lost your username or password? in blue lettering.....click on that. You will see:




Lost Your Username or Password?




Not a problem. Just enter the email address you registered with, and we'll send you details on how to reset your password.




Type your email address into the rectangle, click on continue and now go check your email. Be sure you check the account that you registered. Don't go look in Yahoo if you signed in with a gmail account. Also check your Spam folder.




I hope this answers works for those of you who have posed the question. ;)

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by rescuer Moderator 12 Jan 2015

Here is a picture to help those that need it.

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by madrocki 12 Apr 2013

thank you so much for this information and so easy to follow you. I have been a Cutie for 3 years and never knew this existed. Thanks again

1 comment
jrob by jrob 26 Jul 2014

You are so welcome!

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