i've got to take mine back to the shop too, just got it out a few weeks ago but it's still not right!i've only tried to stitch a couple of designs & the stitches were hobbible. i miss stitching so much!
Hope it doesn't take as long to get it back.
If it is any consolation, I just had to take mine in today.... for some reason it thinks the embroidery hoop is not locked on, even if I am in the middle of a design... any I keep getting error messages... and it won't stitch the rest of the design I am working on..... all I can see is $$$$$$
We love them, but when they need to be fixed I don't know...
So sorry to hear your machine is down. Hopefully he will fix it for free! LLDS!