by marietta 09 Jan 2012

Hi Cuties, can someone please help.I love to download the cute alpha's, but I cannot use them, as they come of together like a pile on top of the other in one block. It is very hard to explain, but it looks like from A to Z all of them are just piled on top of each other. I wonder whether anyone of you have had the same experience. I do not find the same happening with other alphas that I have downloaded.Please heeelp !!!


by lflanders 09 Jan 2012

I have this same problem and since my son is a computer guy, he help me and I have answered this several times. When you download the A pull it out and make another folder for it that says A2 and put that file back in the folder with the rest of the letters. That should fix the problem. I alays do ot when I dounload the A and I do not have the problem anymore...unless I forget to pull the a out and rename it A-renamed instead of 2 will work also. You just have to rename the A. All of the other letters are piling up behind the A!!!! Try this and see if it doesn't work for you. I do not put the original A folder back in the folder but I do not think it matters..try and see. Once the original A is gone out of the 1st download mine works fine! It does not do this everytime but I just try and remember to rename the very 1st A and all goes well from there. I forgot it on the Christmas Freebies that had a complete alpha in it and had to go back and redo the A on every set she gave us at Christmas. Please let me know if this does not work for you and I will chech with my son but everyone else that has had this problem says it works for them.

lflanders by lflanders 09 Jan 2012

This only happens to me right here on Veroniks'a sites so it is a problem with the combination of whatever she is using and what only a few of us are also using. It is not mixing very well. It is fixable! Do not panic. Hugs, Linda

lflanders by lflanders 10 Jan 2012


marietta by marietta 10 Jan 2012

Thank you so much Linda, I will definitely try what you are saying, and will let you know. It sort of makes sense when you think of it.

by airyfairy 09 Jan 2012

This same question was asked a while back, unfortunately I cannot remember the answer. I am putting you back to the top.

1 comment
marietta by marietta 10 Jan 2012

Thank you, I would so like to know what to do, it is frustrating, but I am going to try Linda's advice tonight, and hope it works.

by ansalu 09 Jan 2012

Like drro said: Sometimes the browser makes the difference. If I dl with Safari I never have a zip-file to store in my backup-folder. Did you try to dl the alphas here with Firefox or Safari? MAybe this helps...
Greetings, Bettina

1 comment
marietta by marietta 09 Jan 2012

Thank you Bettina, I am willing to try anything. Will try your advice

by drro 09 Jan 2012

What browser are you suing? Sometimes that has an effect. I am not knowledgeable about this but some one here will be the expert and give you good information. Good luck! I do not have your problem and use Google.

1 comment
marietta by marietta 09 Jan 2012

Thank you for answering so fast. I use Google too. I have purchased a membership and would really like to download the alphas.