If any of you "cuties" has a Singer Futura CE-250, and is willing to help me, I sure would appreciate it. The manual is sucky! I was embroidering a design when I had to refill the bobbin. I went back to embroider but message box keeps telling me the bobbin winder is engaged. It is not!! I've tried everything I can think of. I've totally shut everything down and started over, but keep getting the same message. HELP!!!

I ALSO HAVE THE CE 350 AND I HAD THE SAME PROBLEM, SWITCH OF EVERYTHING, UNPUG USB, POWER AND LEAVE FOR A MINUTE, SWITCH ON EVERYTHING, PUSH THE BOBBIN WINDER TO AND FRO, LIKE YOU ARE GOING TO WIND A BOBBIN AGAIN BUT DONT, JUST BRING IT BACK TO ITS NORMAL POSITION. ANOTHER THING, MAKE SURE YOU ARE TREADING IT BACK TO THE EMBROIDERY TREADING BECAUSE WINDING BOBBIN THE THREAD GOES ANOTHER WAY, AROUND THE LITTLE SILVER HEAD LIKE FITITNG ON THE TOP BUT TO EMBROIDER YOU HAVE TO THREAD IT TROUGH A SEPRATE FITTING WHICH IN MY CASE IS BEHIND THE LITTLE SILVER HEAD LIKE FITTING. YOU MAYBE NOT TREADING IT BACK TO THE EMBROIDERY THREADING, REMEBER THEY ARE DIFFERENT THREADINGS. HOPE I WAS OF HELP. GEETA

okay I'll try I own the CE 350. First I have to ask some questions, are you using the small or large hoop? Were you winding a bobbin on the embroidery side or the sewing side? Also check that your USB cable is in tight.Check that the bobbin winder on top is completely pushed over. Check that your hoop is attached correctly. Send me a personal message and I will help the best I can. If you can give me the above info and tell me step by step what you have done it will help me. Also the number for the singer support site is 1-800-4SINGER, but it can take along time to get through and sometimes the folks don,t know all the nuances that the dealers do.

1 comment

by undergroundsue 13 Oct 2011

meant to say private message :) It is still early here and the coffee hasn't had time to kick in.

I would try to contact singer support directly.

Hi Linnie, I was wondering whether or not there are two motors for your machine. I know with my Husqvarna I have one for general sewing and one for bobbin winding. I had a similar incidence once where I had to remove the little bobbin connection winder and push it back on again. I had some thread which had become stuck and there was no way it was going to sew. Or it could just be the electronics. I hope someone who owns one can be of more help to you. There are a couple of good sites on the internet to help you out. Love and blessings Chris

1 comment

by pennifold 13 Oct 2011

I was just thinkg of the embroidery unit arm too, just make sure that it has clicked right into position. I see you have already turned it off and re-started, so obviously that wasn't it! Keep on trying, it's got to be something simple. Love Chris

Sorry I can't help but I hope somebody else does soon. xx

Found this Futura Support Link through Google for you. Maybe there is something at their web site that can help your situation.