by coulson 06 Sep 2011

I have been trying to retrieve past purchases from Julia'sneedle. They go through someone else-the link they sent I can't open-Now they are done trying. I am not happy at all. Any suggestions?

1694

by bowlds 06 Sep 2011

Yes, don't worry, Cindy is great.

29237
by anangel 06 Sep 2011

Cindy Russell, owner of Julias Needle Designs is a great lady and will strive to help you in any way to get the help you need. Just email her and explain. I have been a member of her Yahoo group for many years and she is the most understanding and generous person I know!!
Angel

12500
by crafter2243 Moderator 06 Sep 2011

Just a thought. Recently the link to a purchase would not work. I was send instructions through e-mail but still no sucess. I used a different browser and it worked perfectly. Go figure. Angie

109762
by marcellelewis 06 Sep 2011

What is it saying when you try the link?

Have you tried right click and 'open in a new window'?

Have you asked them to send the designs you purchased as an attachment to an email?

Marcelle
http://embroideryavenue.com/
http://embroidery.gotop100.com/

6340
by gdsteliga 06 Sep 2011

I too am having problems with this site. I have purchased many designs and now they will not accept my e-mail or password.
When I stop having internet problems I will write to her.

10852
by jofrog2000 06 Sep 2011

juliasneedledesigns@yahoo.com is Cindy's email from her web page.

32948