by sboo 31 Jul 2011

I was wondering if anyone else is having problem with Amazing Embroidery, I have a paid membership but can not download anything with out have to pay.

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by mops Moderator 01 Aug 2011

Don't add it to your cad when you have a membership, use the supscription club button instead.

1 comment
sboo by sboo 01 Aug 2011

Thanks

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by shirlener88 01 Aug 2011

I know that Amazing Embroidery is now set up differently - if you a member you can download by clicking the subscription club button - then your format - and your downloads starts. Enjoy!

1 comment
sboo by sboo 01 Aug 2011

Thanks, that works, did not realize that I had to click subscription club button.
Shirley

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by marjialexa Moderator 31 Jul 2011

Just in case it's not a problem with the website, here's a link to a photo tutorial I wrote for how to download when you buy a membership at Amazing Embroidery. Good Luck, hugs, Marji

2 comments
pennifold by pennifold 01 Aug 2011

Thanks Marji - I just automatically hit add to the cart and that's why I've had to pay. Thanks for the information love Chris

sboo by sboo 01 Aug 2011

Thanks

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by sewdoctor 31 Jul 2011

How are you attempting to download your designs? You must click on the picture of the design, and then on Subscription Club on the next page, then your format on the final page. Do not put anything in the cart.

1 comment
sboo by sboo 31 Jul 2011

Thanks will give that a try. Thank You
Shirley

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by pennifold 31 Jul 2011

Yes, it's happened to me twice - I have a paid up subscription and for the past couple of times I've had to pay. Veronika extended my subscription for me - but I hope it doesn't keep happening.

Love and blessings Chris

P.S. The best way to contact her is through this website - go to PRIVATE TAB and send to TEST that is Veronika's avatar on here. I can't get any help from the Amazing Designs even when trying to submit a ticket.

1 comment
sboo by sboo 31 Jul 2011

Thanks, sorry I did not see bottom of page. I really appreciate your help

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