so now I am back to square one. who do you get in touch for

go to the left hand side under your name to "My Account" click it then click Membership and then Subscription. There is your membership info. Have patience there is alot on this site to learn. I have been here since November of 2010 and I still haven't learned everything. Welcome

I have sent a message to your email address.
Veronika

cottonball, to check your pm messages. Go to the community page and look at the tabs above the messages. Your pm tab will say +1 when you have a message. Click on the tab.

Dear Amy, a PM has been sent to you one day ago.

Veronika's Cutie screen name is test. Just the word - test. Put test in the name box.

Try doing a private message to test. I have asked questions that way and get responses. Test is Ms.
Veronika.

HI !
I'm sorry you are having trouble. I am hoping this helps you..click on this link and hopefully it will take you to Veronika's page and then you can click on private message and send her an email....
http://answers.cuteembroidery.com...
Have you tried the contact us at the bottom of this page ?
Jo