Good luck with your order, isn't it frustrating when things don't work right? I must have tried to join Cute's sister site (Amazing Embroidery)15 or 20 times and it never would accept my credit card and it was the same one I used to join Cute Embroidery so hope you get your owls. Juanita
Welcome to CUTE :o)
Try the "contact us"-button at the bottom of the page or send a PM (=private message): Went to "community" and there you see some folder on top of the posts; the right one is "private". Click this and then on the right side "send a private message". A formular opens and you can fill in your message. Username of Miss Veronika is TEST :o).
Greetings, Bettina
PS: Hope you get them cause these owls are really cute but I have so much my volery is full ;o)