211078
As for what happened to the FSL Heart with the word Valentine on it - it had several places that it didn't connect - I used two layers of WSS - I am known as the lace queen in our area - so it isn't like I haven't stitched out lace before - what I was trying to do was to get someone to fix it - so that others wouldn't be upset when they stitched it out. Can some one please fix the design - then let us know that it has been redone?
by cutiepie
24 Jan 2008
OK, that is an issue for customer support, not this forum. While I would love to be able to fix it for you (and everyone else), I don't have the authorization to do it, much less the access to post it where you could get it. So, report your problems to Veronika and hopefully she will be able to take care of it for you (us) soon.
by shirlener88
24 Jan 2008
Oh - I thought this was where I could get results - how to I report the problems to Veronika?
by ruthie
24 Jan 2008
Shirlene, scroll to the bottom of this page and click 'contact us', You'll be able to send a message to Veronika from there. Sorry if I upset you with my questions, just that when we come to answer, quite often we don't understand the full picture and need more info. As was the case here, I think we had crossed-wires on this one. We are just members who come here to help and receive help from each other. We don't have any connection with the ownership of the site or the designs. Sorry again for the misunderstanding.
211078Shirlene, sorry your heart fell apart - here's a flower. There could be a number of reasons, but we would need more info, like the things Cutiepie asked. Mine stitched out beautifully. You have to remember that it is lace and parts of it are meant to be open. It might be worth you stitching another one, your machine might just simply have had a glitch on that one.
by ruthie
23 Jan 2008
Also Shirlene, when you say 'fell apart' do you mean completely - as in unravelled. Also, have you done any FSL before, what stabiliser and thread you used etc. The more info you give us, the more accurately we can help solve your problem. Thanks and looking forward to helping you, it's so disappointing when something goes wrong.
by shirlener88
24 Jan 2008
I had holes in alot of places - that holes shouldn't have been. The rows of the designs didn't attach to the other rows of designs.
13558Mine worked well. I use a heavy weight WSS. Make sure your WSS is taunt. Also try two layers if using a lighter weight solvy.
A suggestion to the designers: use phases also to use on the hearts rather than just letters. Example Love. Using the Designer SE I skipped the letter and wrote my own "love" on it.
by shirlener88
27 Mar 2008
clawton, I am glad that yours worked - I did five of them and they all had the same trouble - over and over, again.
62459After reading your question I stitched the Valentine heart out on a double layer of WSS (the see thru type). It does not fall apart, but a couple of rows don't connect in the top left hand corner, above the 'a' and the same in the top right. I had a look at the stitch points in my Stitch Editor and there seem to be enough connecting lines. So it should turn out well. Don't know what went wrong.
by mops
23 Jan 2008
The ones with the letters in them turned out beautiful. I stitched them on Vilene. That might be the difference.
145190Good question. Can you give us more information? Did you try to resize the design? Did the whole design stitch out for you?
by shirlener88
24 Jan 2008
No, I didn't resize it - I stitched it as I downloaded it. I stitched the whole design out - then washed the stabilizer out of it and there were lots of holes - where the connected rows - didn't connect.
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