Deanna hope by now u have gotten an answer. they have been busy with doing something to the site. *
they are busy doing some upgrades and they are a bit behind, but they emailed me back and fixed everytning, they ARE GREAT!
Here is their emad:
Try writing to either of these emads and you should be helped straight away as Debra is brilliant.
I have tried firstname.lastname@example.org too
cannot get through