Hi Arlene, just a "glitch" in the system. Just keep trying and I'm sure it will be straightened out soon. We surely don't want to miss any of the great alphabets being offered!
Hi, Arlene. Wish I could help you with this, but you need to contact customer service at info@cuteembroidery.com to get things straightened out. I hope that it is all working right soon!
Hi Arlene, I had the same problem once. You can click on "contact us" at the bottom of the page and send them a message about the problem. Good luck. Pat