by arleneg 09 Sep 2007

I clicked on the and could not download the A - it kept saying login with same user name and password as and I did. No luck. Any suggestions? Arlene G


by freida 09 Oct 2007

Hi, Arlene, just voted for the A. Hope you get it!

by jrob Moderator 10 Sep 2007

Hi Arlene, just a "glitch" in the system. Just keep trying and I'm sure it will be straightened out soon. We surely don't want to miss any of the great alphabets being offered!

by cutiepie 10 Sep 2007

Hi, Arlene. Wish I could help you with this, but you need to contact customer service at to get things straightened out. I hope that it is all working right soon!

by nana3165 10 Sep 2007

Hi Arlene, I had the same problem once. You can click on "contact us" at the bottom of the page and send them a message about the problem. Good luck. Pat