by waterlily 21 Jun 2009

correct amount of links to download my designs (Both in my email, and the confirmation page) but I noticed that they were all in different formats. SO....I downloaded them all and figured I could convert them all. Turns out they were all for the same Set that was free with every purchase. Not Even ONE of the sets that I ordered. I contacted them through both my email, and their site, but Have not heard back yet. I know I ned to be patient! I'm just wondering how long I should wait to hear back from them. I don't want to be a pest, but I want my designs.

general

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Comments (2)

by lbrow 21 Jun 2009

Can't help, I've never ordered anything from them, but bet some other QTs can help u out *

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by tinfriend 21 Jun 2009

I have and it took a while! Just remember that they are in South Africa so keep the time difference in mind! At the moment it is 13h11 Sunday here, so you may only receive a reply on Monday as a lot of people do not work on a Sunday here!

At times I have found they are a little slow to respond though - so please be patient and just resend your email if you have not had a reply within 24hrs - that is what I would do!

*4U!

P.S. NO affiliation at all with them!

1 comment

by waterlily 21 Jun 2009

Thanks for the information! I will continue to be patient and hope to hear back from them.

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