by tonilee 27 Feb 2022

embroidery machine babylock pathfinder or flair. the stores around here are limited to stock and i am wondering has anyone had good luck with a online company for purchasing a embroidery machine?

thank you

2475

by asterixsew Moderator 28 Feb 2022

Please accept my apologies as I have not intended to offend. My advice is to decide what machine you would prefer then to contact the head office of the brand and ask them for help.

1 comment
tonilee by tonilee 28 Feb 2022

thank you

107907
by tonilee 28 Feb 2022

sorry i bothered you. it was only a question. not an option from others. that i was looking for i am home bound now and my life is very small cant get out very much. i have no one to take me or help me, my husband of 50 years is dead. my embroidery machine is down and i was hoping to find a good on line company. its just the only, besides my dogs, joy for me

3 comments
02kar by 02kar 28 Feb 2022

And I sincerely hope that somehow, someway you can get the machine of your dreams. Perhaps a Cutie can help now that we know your circumstances.

graceandham by graceandham 28 Feb 2022

I'm pretty close to home myself and I'm with you. My cats and my embroidery are my joy. So sorry for your loss of your husband. It's a terrible blow and a lot to sort through.

tonilee by tonilee 28 Feb 2022

thank you for understanding, my husband a couple of days before he passed said don't give up your fabric or your machines, he knew

2475
by graceandham 27 Feb 2022

Here's what my dealer gave me that online can't beat: first, 12 spools of thread of my color choice (usually $7 each) and a few small tools. Free classes as long as I like (often with free designs) plus private classes if I am struggling with something. Forever, a 10% discount on items other than machines I purchase in their store. Four times a year a 20% discount off any one item. First two years maintenance for free. Excellent repair. Store is required to send their tech to machine-specific training every year for a week. Trade in at good price to upgrade or replace my machine. AND they are really nice people to work with. They have my undivided loyalty. You can get machines at Walmart for cheap, but my repair guy only works on the models he sells, not the flimsy cheap $100 machines. Oh, in the meanwhile until they get the model you want, maybe you'd be interested in a used, reconditioned machine, usually a good buy. Don't know where you live, but I'm in Alabama. Private Message me if you want to know my dealer!

3 comments
asterixsew by asterixsew 27 Feb 2022

What a great list of reasons for buying from a dealer. Im in the UK and my dealer offers many of the above. BUT we need our dealers for servicing our machines and they wont be there unless we buy from them too

shirley124 by shirley124 27 Feb 2022

You have a really good dealer. I would support a dealer like that as well.

02kar by 02kar 28 Feb 2022

Excellent response, and I agree with each and every reason you have given.

64178
by asterixsew Moderator 27 Feb 2022

Like Karen in the answer below I always buy from a dealer as to me the after care support is invaluable. Presume you are in the states so Im of no use at all

107907
by 02kar Moderator 27 Feb 2022

I have never purchased a machine without seeing it. I prefer to work with dealers, so I will be interested to see what others have to say.

165479