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by basketkase ( edited 01 Aug 2021 ) 31 Jul 2021

ANOTHER UPDATE: We have a work around for you guys to get your freebies....see the pic I am posting here, this will work until our purchase of the freebie button is working......isn't that the pits, we have to pay just to get a button that has free on it. I guess this is why alot of our sister website close....they dollar us to death!!

UPDATE 8-1: Our website has been restored, so all functions normally other than the freebie button...we are hoping by repurchasing the freebie module that this will resolve the issue....I am letting Jim sleep in this AM as he exhausted himself mentally yesterday!


UPDATE: Poor Jim has spent all day on this freebie issue and still at it with our support team.....I think we have to buy a new "freebie module " but there is no guarantee that will work...aarrgh! Just letting you all know he hasn't given up yet...🤪 Hi cuties....just letting you all know that Jim is currently working with our website support team trying to get the freebies buttons back.....We are super confused about why our free buttons have gone missing and will work diligently to get them back for all of you who are collecting......Thank you for your patience as we work through this arduous process!

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by gerryvb 02 Aug 2021

thank you both for all you do !!

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by momac 02 Aug 2021

Hi Vicki, you may not have a big red download button, but there is a download on the left hand side under the coffee mug design. I tested it out and it worked. Hope this helps, thank you for the freebies. Hugs from Maureen

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by marianb 02 Aug 2021

Thank you both for working out a way to download the designs, good luck with the button.

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by sewtired 01 Aug 2021

Aargh! Why does life do this to you? I too, can be patient, but I did try out your fix above and it seems to work just fine.

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by momac 01 Aug 2021

We will be patient your free buttons wanted a rest, so have gone on holiday. Hugs from Maureen

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by graceandham 31 Jul 2021

I'm afraid we broke the system! Too many Cuties. Hope Louie is being helpful in maintaining calm.

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by shirley124 31 Jul 2021

Thanks for the update. Hugs

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by 02kar Moderator 31 Jul 2021

Oh No! I'm so sorry you, Jim and the team are being forced to go through this. I guess Louie is going to have to work hard to make you all feel better. Hugs to you and Jim.

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by sharonleekesner 31 Jul 2021

As long as you two are ok, I think we will all be fine. Patience.

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