by tonilee 04 Aug 2020

I purchased a design from molly mine 6 by 6 size. when I downloaded it from the molly mine site it says 6 by 6 when you open it from download it is 4 by 4 and 5 by 7 not the 6 by 6 size. I have tried about 5 times to contract and get this resolved, no luck. question is anyone else having similar problems or know how I can get this corrected, not fun at this point. thank you


by tonilee 04 Aug 2020

got it resolved, thank you
I also have purchased molly mine designs from her site and always it has been just fine and the designs first class

crafter2243 by crafter2243 04 Aug 2020

Glad you have a solution

rescuer by rescuer edited 05 Aug 2020

Please edit your main post to show that it is resolved. Some people just read the main message without checking the comments.

by pennyhal2 04 Aug 2020

I buy designs from Molly Mine without a problem. However, I've never have had a size missing. I'd try downloading the design again and see if it has the proper sizes. Which site did you purchase from? You might try emailing her from one of the different sites she has.

by asterixsew Moderator 04 Aug 2020

Can’t help with your problem but thanks for reposting. Hope you get answers.