Are you using the 6 free digitizing lessons through John Deer? There are lessons on YouTube that you follow step by step. Here is a link to subscribe.
It states, "To begin, we’ll introduce you to Hatch embroidery’s working environment, explain how to load native files, and save your designs so you can embroider your samples on your machine."
You might also want to join John Deer's Embroidery Legacy group on Facebook.
I haven't used this yet, myself, but I hope that this will help you.
Most trials do not let you save any of your work. That would be like giving the software away for free. Have you tried Embrilliance? Easy to use and reasonable cost, you can purchase modules as you need/want. Hugs. Nan
I believe the Hatch 30 day free trial is a full functioning complete software... I have tried it myself...
But then does it stop working after 30 days? There must be some control.