no problems for me, sorry for yours. I just click on the box & it automatically downloads
No problem here...yesterday got #2 from newsletter...
I just down loaded number 2.Design 1 is rw partridge ,2 is a rw dove. Sensing a theme going on.
I don't go to the site, but it sounds like a broken link in the email you received. Have you tried going to the website by typing in the website address? Also, emails will often have a good email to use to contact them.
I have been using my phone to download them and not had any trouble. In saying that i have yet to transfer the designs to my laptop and open them up. I hope you can get it to work for you. Is your antivirus blocking it from opening perhaps?