I checked my old keys and no 14 was correct, no mixup ...
oops, no 11 and no 14 are the same ... - thank you!
How do you download from your account? I can't find any orders or links for that...The only way I could get it was from the e-mail download link or re-order....
If you click on the left side on My Account you will see all your orders, right next to Home, there is two My Accounts, next to where you log in and on the left side.