by sebsews 05 Nov 2018

I recently purchased FSL design pack from a well-known website. I was not happy with the results so I emailed the website. She responded today, she is going to replace with a design pack of my choice. I think that is a good business decision, and she has a happy customer. Suzanna

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by dragonflyer 06 Nov 2018

That is good news...it always pay off to keep your customers happy...

by sebsews 06 Nov 2018

Yes, she sent the replacement pack. I am sure they will be fine.

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by basketkase 05 Nov 2018

So glad to hear you were taken care of properly....customer service never goes out of style!

by sebsews 06 Nov 2018

I agree!

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by crafter2243 Moderator 05 Nov 2018

That is good business. You will go back for future purchases.

by sebsews 06 Nov 2018

For sure!

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