by dailylaundry 04 Aug 2018

I can't quite figure out why I cannot download free items from CinDes Embroidery. I use FireFox - but even tried it in Chrome. Any suggestions? I try downloading and it simply "thinks and thinks". I always used this site a few years ago - but can't now. Thanks for any help on this. Hugs, Laura


by rescuer Moderator 04 Aug 2018

Try clearing your cache.
If you have a advertising blocker on your internet browser or in a anti-virus program -- they cause the issues you describe. You can turn it off and reload the page to see if it helps.
I don't get designs from there so I can't be more help.

dailylaundry by dailylaundry 04 Aug 2018

Thanks!! I will try turning off the anti-virus program and see if it helps. I appreciate your help!! Hugs, Laura

dec716 by dec716 04 Aug 2018

don't forget to turn it back on

dailylaundry by dailylaundry 04 Aug 2018

lol - will do!

by annsown 04 Aug 2018

I use FireFox and windows 10...go to site, words with swirls...scroll down a bit to "view these designs" and left click on it, new page scroll down to "click below to download" and left click in the black area where the green arrow is pointing...and should bring up your download folder to open and put where you want it... hope this works for you... or maybe you need to clean out your temporary files or ???

1 comment
dailylaundry by dailylaundry 04 Aug 2018

That area you described just keeps thinking - then asks me to reload. I'll check my temp files. Thank you for trying to help me. Hope I can figure it out! Hugs, Laura

by crafter2243 Moderator 04 Aug 2018

Laura I wish I could help. I tried it and it downloaded OK. Was a bit difficult to find the link.

1 comment
dailylaundry by dailylaundry 04 Aug 2018

Can't figure out why it won't work for me. Thanks though!!!